The HP Smart App allows you to maintain all your hp printers from one location.
You can print, scan and share files by using HP Smart App with your HP Printer.
It provides different features.
It provides high-quality scans with mobile devices, you can save your file in png, jpeg, or in any format.
It provides editing of files, you can take better screenshots, and many more features.
Are you facing issues with the HP Smart app, HP Smart app not working for you?
Are you facing any of below issue:
- HP Smart app crashing/ freezing/ stopping
- HP Smart app stuck on loading
- HP Smart login issue
- HP Smart something went wrong
- HP Smart app black screen or white screen
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why the HP Smart app not working and how to fix it.
Why Is The HP Smart App Not Working?
If HP Smart app not working, It can happen due to several reasons, such as:
- Your device is not compatible with HP Smart app
- You have turned on the low data mode in your mobile
- You haven’t updated the HP Smart app in a long while
- There may be a glitch or a bug in the HP Smart app.
- HP Smart server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix HP Smart App Not Working?
Fix 1: Try Alternating Between Wi-Fi And Mobile Data
One of the most common reasons why HP Smart app is not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if HP Smart app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you are using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening HP Smart App
Sometime, closing and again opening the HP Smart app resolved the issue.
So, First close the app and then try to open again.
It will fix your issue and HP Smart app will work fine.
If still HP Smart app not working then try out other fixes.
Fix 3: Check HP Smart Server Is Down Or Not
If HP Smart is not working then there are chances that there are some bugs or glitch in HP Smart App or HP Smart server is down.
There are many ways to check if HP Smart server is down or if there is some bug/ glitch in HP Smart.
First way is to go to downdetector >> Search for HP Smart >> check if there is a spike in the graph or not.
If there is a spike then either HP Smart server is down or there is some bug.
Another way is just search on Twitter “HP Smart down”.
You can check the latest tweets regarding the same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by HP Smart team or HP Smart server is up.
Fix 4: Log Out And Login Into HP Smart App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still HP Smart app is not working then try out other fixes.
Fix 5: Clear HP Smart App Cache
Most of the time, when there is some issue with HP Smart app, clearing the app cache will resolve the issue.
To clear the HP Smart App cache,
For Android users, Go to settings >> Find HP Smart App and click on that >> Tap on clear cache >> HP Smart App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find HP Smart App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall HP Smart app.
Check HP Smart app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open SweatHP Smart at least once every 12 hours.
For Android users, Go to settings >> Search for SweatHP Smart app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall HP Smart App
To Fix HP Smart app issue, first delete and then reinstall the HP Smart app.
Sometimes Uninstalling and Reinstalling the HP Smart app will resolve the issue.
So, First Uninstall the app from your phone after that re-install again and check HP Smart app is working or not.
If still HP Smart app is still not working then try other fixes.
Fix 8: Update HP Smart App To Latest Version
One of the potential reason for HP Smart app stopped working is you are using older version of HP Smart app.
Updating the HP Smart app to the latest version will fix all previous bug in the app which were known to HP Smart support team.
Always update the HP Smart app with the latest version because sometimes the old version does not work perfectly.
If your HP Smart app version is outdated then it may not work properly.
Updating the HP Smart app to the latest version will fix all previous bug in the app which were known to HP Smart support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with the latest version and bug free.
For Android users, Update HP Smart app from Google Play Store.
For iPhone users, Update HP Smart app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and it’s enabled then HP Smart App might not work.
So, First disable the VPN in your device and then check if the HP Smart app will work.
Fix 10: Check The Compatibility Of Your Device With HP Smart App
If HP Smart app is not working on your device, then first check compatibility of your device with HP Smart app.
If your device is not compatible with the HP Smart app then use another device which is compatible with HP Smart app, HP Smart app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If the above solution is not working then sometimes, there is an issue with your device not HP Smart app.
So, Close the HP Smart app and hard reboot your device.
After rebooting the device, HP Smart App will work fine.
Fix 12: Contact HP Smart Support Team
After performing the above fixes, if HP Smart app still not working then contact HP Smart support team.
Explain your issue properly to HP Smart support team.
After that follow the HP Smart team instruction.
They will help you to fix your HP Smart app related issue.
HP Smart App Notification Not Working
HP Smart app notification not working because you have not enabled the notification for HP Smart app.
For Android users, Go to settings >> Go to apps >> Tap on HP Smart app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on HP Smart app >> Toggle ON notifications.
Notification will be enabled for HP Smart app.
Note: Available screens, settings or steps may vary by software version, and phone model.
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