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Are you facing issues in the Zwift app, Zwift app not working for you?
Are you facing any of below issue:
- Zwift app crashing/ freezing/ stopping
- Zwift app stuck on loading
- Zwift login issue
- Zwift something went wrong
- Zwift app black screen or white screen
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why the Zwift app not working and how to fix it.
Why Is Zwift App Not Working?
If Zwift app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Zwift app
- You have turned on the low data mode in your mobile
- You haven’t updated the Zwift app in a long while
- There may be a glitch or a bug in the Zwift app.
- Zwift server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Zwift App Not Working?
Fix 1: Try Alternating Between Wi-Fi And Mobile Data
One of the most common reasons why Zwift app is not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Zwift app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you are using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Zwift App
Sometime, closing and again opening the Zwift app resolved the issue.
So, First close the app and then try to open again. It will fix your issue and Zwift app will work fine.
If still Zwift app not working then try out other fixes.
Fix 3: Check Zwift Server Is Down Or Not
If Zwift is not working then there are chances that there are some bugs or glitch in Zwift App or Zwift server is down.
There are many ways to check if Zwift server is down or if there is some bug/ glitch in Zwift.
First way is to go to downdetector >> Search for Zwift >> check if there is a spike in the graph or not.
If there is a spike then either Zwift server is down or there is some bug.
Another way is just search on Twitter “Zwift down”. You can check the latest tweets regarding the same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Zwift team or Zwift server is up.
Fix 4: Log Out And Login Into Zwift App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Zwift app is not working then try out other fixes.
Fix 5: Clear Zwift App Cache
Most of the time, when there is some issue with Zwift app, clearing the app cache will resolve the issue.
So, To fix the Zwift app issue, clear Zwift app cache. To clear the Zwift App cache,
For Android users, Go to settings >> Find Zwift App and click on that >> Tap on clear cache >> Zwift App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Zwift App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Zwift app.
Check Zwift app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open SweatZwift at least once every 12 hours.
For Android users, Go to settings >> Search for SweatZwift app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Zwift App
To Fix Zwift app issue, first delete and then reinstall the Zwift app. Sometimes Uninstalling and Reinstalling the Zwift app will resolve the issue.
So, First Uninstall the app from your phone after that re-install again and check Zwift app is working or not.
If still Zwift app is still not working then try other fixes.
Fix 8: Update Zwift App To Latest Version
One of the potential reason for Zwift app stopped working is you are using older version of Zwift app.
Updating the Zwift app to the latest version will fix all previous bug in the app which were known to Zwift support team.
Always update the Zwift app with the latest version because sometimes the old version does not work perfectly.
If your Zwift app version is outdated then it may not work properly.
Updating the Zwift app to the latest version will fix all previous bug in the app which were known to Zwift support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with the latest version and bug free.
For Android users, Update Zwift app from Zwift.
For iPhone users, Update Zwift app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and it’s enabled then Zwift App might not work.
So, First disable the VPN in your device and then check if the Zwift app will work.
Fix 10: Check Compatibility Of Your Device With Zwift App
If Zwift app is not working on your device, then first check compatibility of your device with Zwift app.
If your device is not compatible with the Zwift app then use another device which is compatible with Zwift app, Zwift app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If the above solution is not working then sometimes, there is an issue with your device not Zwift app. So, Close the Zwift app and hard reboot your device.
After rebooting the device, Zwift App will work fine.
Fix 12: Contact Zwift Support Team
After performing the above fixes, if Zwift app still not working then contact Zwift support team.
Explain your issue properly to Zwift support team. After that follow the Zwift team instruction.
They will help you to fix your Zwift app related issue.
Zwift App Notification Not Working
Zwift app notification not working because you have not enabled the notification for Zwift app.
For Android users, Go to settings >> Go to apps >> Tap on Zwift app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Zwift app >> Toggle ON notifications.
Notification will be enabled for Zwift app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Zwift app issue, check for stable internet connection, Close then Reopen app and update Zwift app to latest version. This will fix your issue and the Zwift App will work fine.
Alternately, If there is some bug or glitch in Zwift App. So, in this case, wait till the bug is resolved by Zwift team.
After that also update the Zwift app to latest version if available and Zwift App will work fine.
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