The Xfinity Stream app, which comes with your Xfinity account, lets you use any screen as a TV.
Are you facing issue in Xfinity Stream app, Xfinity Stream app not working for you?
Or Xfinity Stream app crashing or Xfinity Stream app not loading or Xfinity Stream login issue.
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why Xfinity Stream app not working and how to fix it.
Why Is Xfinity Stream App Not Working?
If Xfinity Stream app not working, It can happen due to several reasons, such as:
- There may be a glitch or a bug in the Xfinity Stream app.
- Your device is not compatible with Xfinity Stream app
- You have turned on the low data mode in your mobile
- You haven’t updated the Xfinity Stream app in a long while
- Your Wi-Fi or mobile data is not working properly
How To Fix “Xfinity Stream App Not Working”?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why your Xfinity Stream app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
Try alternating between Wi-Fi and mobile data to see if Xfinity Stream app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Xfinity Stream App
Sometime, closing and again opening the app resolve Xfinity Stream app related issue.
So, To fix Xfinity Stream app related issue, first close the app and then try to open again.
It will fix your issue and Xfinity Stream app will work fine.
If still Xfinity Stream app not working then try out other fixes.
Fix 3: Clear Xfinity Stream App Cache
Most of time, when there is some issue with Xfinity Stream app, clearing the app cache will resolve the issue.
So, To fix the Xfinity Stream app issue, clear Xfinity Stream app cache.
To clear the Xfinity Stream App cache,
For Android users, Go to settings >> Find Xfinity Stream App and click on that >> Tap on clear cache.
Xfinity Stream App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Xfinity Stream App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Xfinity Stream app.
Check Xfinity Stream app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 4: Delete And Reinstall Xfinity Stream App
To Fix Xfinity Stream app issue, first delete and then reinstall the Xfinity Stream app.
Sometime Uninstalling and Reinstalling the Xfinity Stream app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Xfinity Stream app is working or not.
If still Xfinity Stream app not working then try other fixes.
Fix 5: Update Xfinity Stream App To Latest Version
To Fix Xfinity Stream app issue, update Xfinity Stream app with latest version because Sometime old version not work perfectly.
If your Xfinity Stream app version is outdated then it may not work properly.
Also updating the Xfinity Stream app to latest version will fix all previous bug in the app which were known to Xfinity Stream support team.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
Fix 6: Check Compatibility Of Your Device With Xfinity Stream App
If Xfinity Stream app not working in your device, then first check compatibility of your device with Xfinity Stream app.
If your device is not compatible with the Xfinity Stream app then use another device which is compatible with Xfinity Stream app, Xfinity Stream app will work fine and the issue will be resolved.
Fix 7: Restart Your Device
If above solution not working then sometimes, there is an issue with your device not Xfinity Stream app.
So, Close the Xfinity Stream app and restart your device.
After Restarting the device, Xfinity Stream App will work fine.
Fix 8: Wait For Sometime Until Xfinity Team Fix The Bug
If Xfinity is not working then there are chances that there are some bug or glitch in Xfinity Stream App or Xfinity Stream app server is down and Xfinity Stream team already know and is working to resolve the issue.
In this case, you can’t do anything so just wait till bug is resolved by Xfinity team side or Xfinity server is up.
Fix 9: Contact Xfinity Support Team
After performing the above fixes, if Xfinity app still not working then contact Xfinity support team.
Explain your issue properly to Xfinity support team.
After that follow the Xfinity team instruction.
They will help you to fix your Xfinity app related issue.
Also Read: What Does Do Not Disturb Do?
Conclusion
To Fix Xfinity Stream app issue, check for stable internet connection, Close then Reopen app and update Xfinity Stream app to latest version.
This will fix your issue and the Xfinity Stream App will work fine.
Alternately, If there is some bug or glitch in Xfinity Stream App.
So, in this case wait till the bug is resolved by Xfinity Stream team.
After that also update the Xfinity Stream app to latest version if available and Xfinity Stream App will work fine.
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