Whether you’re looking to lose weight, get more active, monitor blood pressure, or even sleep better, Health Mate unleashes the power of Withings health devices, backed by a decade of expertise.
Are you facing issue in Withings Health Mate app, Withings Health Mate app not working for you?
Or Withings Health Mate app crashing or Withings Health Mate app not loading or Withings Health Mate login issue.
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why Withings Health Mate app not working and how to fix it.
Why Is Withings Health Mate App Not Working?
If Withings Health Mate app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Withings Health Mate app
- You have turned on the low data mode in your mobile
- You haven’t updated the Withings Health Mate app in a long while
- There may be a glitch or a bug in the Withings Health Mate app.
- Withings Health Mate server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Withings Health Mate App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why Withings Health Mate app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Withings Health Mate app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Withings Health Mate App
Sometime, closing and again opening the Withings Health Mate app resolved the issue.
So, To fix Withings Health Mate app related issue, first close the app and then try to open again. It will fix your issue and Withings Health Mate app will work fine.
If still Withings Health Mate app not working then try out other fixes.
Fix 3: Check Withings Health Mate Server Is Down Or Not
If Withings Health Mate is not working then there are chances that there are some bug or glitch in Withings Health Mate App or Withings Health Mate server is down.
There are many ways to check if Withings Health Mate server is down or if there is some bug/ glitch in Withings Health Mate.
First way is go to downdetector >> Search for Withings Health Mate >> check if there is spike in the graph or not.
If there is spike then either Withings Health Mate server is down or there is some bug.
Another way is just search on Twitter “Withings Health Mate down”. You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Withings Health Mate team or Withings Health Mate server is up.
Fix 4: Log Out And Login Into Withings Health Mate App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Withings Health Mate app not working then try out other fixes.
Fix 5: Clear Withings Health Mate App Cache
Most of time, when there is some issue with Withings Health Mate app, clearing the app cache will resolve the issue.
So, To fix the Withings Health Mate app issue, clear Withings Health Mate app cache. To clear the Withings Health Mate App cache,
For Android users, Go to settings >> Find Withings Health Mate App and click on that >> Tap on clear cache >> Withings Health Mate App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Withings Health Mate App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Withings Health Mate app.
Check Withings Health Mate app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Withings Health Mate App
To Fix Withings Health Mate app issue, first delete and then reinstall the Withings Health Mate app. Sometime Uninstalling and Reinstalling the Withings Health Mate app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Withings Health Mate app is working or not.
If still Withings Health Mate app not working then try other fixes.
Fix 8: Update Withings Health Mate App To Latest Version
One of the potential reason for Withings Health Mate app stopped working is you are using older version of Withings Health Mate app.
Updating the Withings Health Mate app to latest version will fix all previous bug in the app which were known to Withings Health Mate support team.
Always update Withings Health Mate app with latest version because Sometime old version not work perfectly.
If your Withings Health Mate app version is outdated then it may not work properly.
Updating the Withings Health Mate app to latest version will fix all previous bug in the app which were known to Withings Health Mate support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update Withings Health Mate app from Withings Health Mate.
For iPhone users, Update Withings Health Mate app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then Withings Health Mate App might not work.
So, First disable the VPN in your device and then check Withings Health Mate app will work.
Fix 10: Check Compatibility Of Your Device With Withings Health Mate App
If Withings Health Mate app not working on your device, then first check compatibility of your device with Withings Health Mate app.
If your device is not compatible with the Withings Health Mate app then use another device which is compatible with Withings Health Mate app, Withings Health Mate app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not Withings Health Mate app. So, Close the Withings Health Mate app and hard reboot your device.
After rebooting the device, Withings Health Mate App will work fine.
Fix 12: Contact Withings Health Mate Support Team
After performing the above fixes, if Withings Health Mate app still not working then contact Withings Health Mate support team.
Explain your issue properly to Withings Health Mate support team. After that follow the Withings Health Mate team instruction.
They will help you to fix your Withings Health Mate app related issue.
Withings Health Mate App Notification Not Working
Withings Health Mate app notification not working because you have not enabled the notification for Withings Health Mate app.
For Android users, Go to settings >> Go to apps >> Tap on Withings Health Mate app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Withings Health Mate app >> Toggle ON notifications.
Notification will be enabled for Withings Health Mate app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Withings Health Mate app issue, check for stable internet connection, Close then Reopen app and update Withings Health Mate app to latest version. This will fix your issue and the Withings Health Mate App will work fine.
Alternately, If there is some bug or glitch in Withings Health Mate App. So, in this case wait till the bug is resolved by Withings Health Mate team.
After that also update the Withings Health Mate app to latest version if available and Withings Health Mate App will work fine.
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