The Vivint app brings home to the palm of your hand. Whether you’re on the go or at home, controlling your smart security system has never felt so easy.
Are you facing issue in Vivint app, Vivint app not working for you?
Or Vivint app crashing or Vivint app not loading or Vivint login issue.
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why Vivint app not working and how to fix it.
Why Is Vivint App Not Working?
If Vivint app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Vivint app
- You have turned on the low data mode in your mobile
- You haven’t updated the Vivint app in a long while
- There may be a glitch or a bug in the Vivint app.
- Vivint server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Vivint App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why Vivint app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Vivint app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Vivint App
Sometime, closing and again opening the Vivint app resolved the issue.
So, To fix Vivint app related issue, first close the app and then try to open again. It will fix your issue and Vivint app will work fine.
If still Vivint app not working then try out other fixes.
Fix 3: Check Vivint Server Is Down Or Not
If Vivint is not working then there are chances that there are some bug or glitch in Vivint App or Vivint server is down.
There are many ways to check if Vivint server is down or if there is some bug/ glitch in Vivint.
First way is go to downdetector >> Search for Vivint >> check if there is spike in the graph or not.
If there is spike then either Vivint server is down or there is some bug.
Another way is just search on Twitter “Vivint down”. You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Vivint team or Vivint server is up.
Fix 4: Log Out And Login Into Vivint App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Vivint app not working then try out other fixes.
Fix 5: Clear Vivint App Cache
Most of time, when there is some issue with Vivint app, clearing the app cache will resolve the issue.
So, To fix the Vivint app issue, clear Vivint app cache. To clear the Vivint App cache,
For Android users, Go to settings >> Find Vivint App and click on that >> Tap on clear cache >> Vivint App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Vivint App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Vivint app.
Check Vivint app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Vivint App
To Fix Vivint app issue, first delete and then reinstall the Vivint app. Sometime Uninstalling and Reinstalling the Vivint app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Vivint app is working or not.
If still Vivint app not working then try other fixes.
Fix 8: Update Vivint App To Latest Version
One of the potential reason for Vivint app stopped working is you are using older version of Vivint app.
Updating the Vivint app to latest version will fix all previous bug in the app which were known to Vivint support team.
Always update Vivint app with latest version because Sometime old version not work perfectly.
If your Vivint app version is outdated then it may not work properly.
Updating the Vivint app to latest version will fix all previous bug in the app which were known to Vivint support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update Vivint app from Vivint.
For iPhone users, Update Vivint app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then Vivint App might not work.
So, First disable the VPN in your device and then check Vivint app will work.
Fix 10: Check Compatibility Of Your Device With Vivint App
If Vivint app not working on your device, then first check compatibility of your device with Vivint app.
If your device is not compatible with the Vivint app then use another device which is compatible with Vivint app, Vivint app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not Vivint app. So, Close the Vivint app and hard reboot your device.
After rebooting the device, Vivint App will work fine.
Fix 12: Contact Vivint Support Team
After performing the above fixes, if Vivint app still not working then contact Vivint support team.
Explain your issue properly to Vivint support team. After that follow the Vivint team instruction.
They will help you to fix your Vivint app related issue.
Vivint App Notification Not Working
Vivint app notification not working because you have not enabled the notification for Vivint app.
For Android users, Go to settings >> Go to apps >> Tap on Vivint app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Vivint app >> Toggle ON notifications.
Notification will be enabled for Vivint app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Vivint app issue, check for stable internet connection, Close then Reopen app and update Vivint app to latest version. This will fix your issue and the Vivint App will work fine.
Alternately, If there is some bug or glitch in Vivint App. So, in this case wait till the bug is resolved by Vivint team.
After that also update the Vivint app to latest version if available and Vivint App will work fine.
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