The free Virgin Pulse app lets you access your company’s wellbeing program.
Get all the core features at your fingertips for on-the-go healthy living.
Are you facing issue in Virgin Pulse app, Virgin Pulse app not working for you?
Or Virgin Pulse app crashing or Virgin Pulse app not loading or Virgin Pulse login issue.
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why Virgin Pulse app not working and how to fix it.
Why Is Virgin Pulse App Not Working?
If Virgin Pulse app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Virgin Pulse app
- You have turned on the low data mode in your mobile
- You haven’t updated the Virgin Pulse app in a long while
- There may be a glitch or a bug in the Virgin Pulse app.
- Virgin Pulse server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Virgin Pulse App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why Virgin Pulse app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Virgin Pulse app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Virgin Pulse App
Sometime, closing and again opening the Virgin Pulse app resolved the issue.
So, To fix Virgin Pulse app related issue, first close the app and then try to open again.
It will fix your issue and Virgin Pulse app will work fine.
If still Virgin Pulse app not working then try out other fixes.
Fix 3: Check Virgin Pulse Server Is Down Or Not
If Virgin Pulse is not working then there are chances that there are some bug or glitch in Virgin Pulse App or Virgin Pulse server is down.
There are many ways to check if Virgin Pulse server is down or if there is some bug/ glitch in Virgin Pulse.
First way is go to downdetector >> Search for Virgin Pulse >> check if there is spike in the graph or not.
If there is spike then either Virgin Pulse server is down or there is some bug.
Another way is just search on Twitter “Virgin Pulse down”.
You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Virgin Pulse team or Virgin Pulse server is up.
Fix 4: Log Out And Login Into Virgin Pulse App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Virgin Pulse app not working then try out other fixes.
Fix 5: Clear Virgin Pulse App Cache
Most of time, when there is some issue with Virgin Pulse app, clearing the app cache will resolve the issue.
So, To fix the Virgin Pulse app issue, clear Virgin Pulse app cache.
To clear the Virgin Pulse App cache,
For Android users, Go to settings >> Find Virgin Pulse App and click on that >> Tap on clear cache >> Virgin Pulse App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Virgin Pulse App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Virgin Pulse app.
Check Virgin Pulse app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Virgin Pulse App
To Fix Virgin Pulse app issue, first delete and then reinstall the Virgin Pulse app.
Sometime Uninstalling and Reinstalling the Virgin Pulse app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Virgin Pulse app is working or not.
If still Virgin Pulse app not working then try other fixes.
Fix 8: Update Virgin Pulse App To Latest Version
One of the potential reason for Virgin Pulse app stopped working is you are using older version of Virgin Pulse app.
Updating the Virgin Pulse app to latest version will fix all previous bug in the app which were known to Virgin Pulse support team.
Always update Virgin Pulse app with latest version because Sometime old version not work perfectly.
If your Virgin Pulse app version is outdated then it may not work properly.
Updating the Virgin Pulse app to latest version will fix all previous bug in the app which were known to Virgin Pulse support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update Virgin Pulse app from Virgin Pulse.
For iPhone users, Update Virgin Pulse app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then Virgin Pulse App might not work.
So, First disable the VPN in your device and then check Virgin Pulse app will work.
Fix 10: Check Compatibility Of Your Device With Virgin Pulse App
If Virgin Pulse app not working on your device, then first check compatibility of your device with Virgin Pulse app.
If your device is not compatible with the Virgin Pulse app then use another device which is compatible with Virgin Pulse app, Virgin Pulse app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not Virgin Pulse app.
So, Close the Virgin Pulse app and hard reboot your device.
After rebooting the device, Virgin Pulse App will work fine.
Fix 12: Contact Virgin Pulse Support Team
After performing the above fixes, if Virgin Pulse app still not working then contact Virgin Pulse support team.
Explain your issue properly to Virgin Pulse support team.
After that follow the Virgin Pulse team instruction.
They will help you to fix your Virgin Pulse app related issue.
Virgin Pulse App Notification Not Working
Virgin Pulse app notification not working because you have not enabled the notification for Virgin Pulse app.
For Android users, Go to settings >> Go to apps >> Tap on Virgin Pulse app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Virgin Pulse app >> Toggle ON notifications.
Notification will be enabled for Virgin Pulse app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Virgin Pulse app issue, check for stable internet connection, Close then Reopen app and update Virgin Pulse app to latest version.
This will fix your issue and the Virgin Pulse App will work fine.
Alternately, If there is some bug or glitch in Virgin Pulse App.
So, in this case wait till the bug is resolved by Virgin Pulse team.
After that also update the Virgin Pulse app to latest version if available and Virgin Pulse App will work fine.
Similar Posts:
