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Are you facing issue in Virgin Media app, Virgin Media app not working for you?
Or Virgin Media app crashing or Virgin Media app not loading or Virgin Media login issue.
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why Virgin Media app not working and how to fix it.
Why Is Virgin Media App Not Working?
If Virgin Media app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Virgin Media app
- You have turned on the low data mode in your mobile
- You haven’t updated the Virgin Media app in a long while
- There may be a glitch or a bug in the Virgin Media app.
- Virgin Media server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Virgin Media App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why Virgin Media app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Virgin Media app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Virgin Media App
Sometime, closing and again opening the Virgin Media app resolved the issue.
So, To fix Virgin Media app related issue, first close the app and then try to open again.
It will fix your issue and Virgin Media app will work fine.
If still Virgin Media app not working then try out other fixes.
Fix 3: Check Virgin Media Server Is Down Or Not
If Virgin Media is not working then there are chances that there are some bug or glitch in Virgin Media App or Virgin Media server is down.
There are many ways to check if Virgin Media server is down or if there is some bug/ glitch in Virgin Media.
First way is go to downdetector >> Search for Virgin Media >> check if there is spike in the graph or not.
If there is spike then either Virgin Media server is down or there is some bug.
Another way is just search on Twitter “Virgin Media down”.
You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Virgin Media team or Virgin Media server is up.
Fix 4: Log Out And Login Into Virgin Media App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Virgin Media app not working then try out other fixes.
Fix 5: Clear Virgin Media App Cache
Most of time, when there is some issue with Virgin Media app, clearing the app cache will resolve the issue.
So, To fix the Virgin Media app issue, clear Virgin Media app cache.
To clear the Virgin Media App cache,
For Android users, Go to settings >> Find Virgin Media App and click on that >> Tap on clear cache >> Virgin Media App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Virgin Media App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Virgin Media app.
Check Virgin Media app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Virgin Media App
To Fix Virgin Media app issue, first delete and then reinstall the Virgin Media app.
Sometime Uninstalling and Reinstalling the Virgin Media app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Virgin Media app is working or not.
If still Virgin Media app not working then try other fixes.
Fix 8: Update Virgin Media App To Latest Version
One of the potential reason for Virgin Media app stopped working is you are using older version of Virgin Media app.
Updating the Virgin Media app to latest version will fix all previous bug in the app which were known to Virgin Media support team.
Always update Virgin Media app with latest version because Sometime old version not work perfectly.
If your Virgin Media app version is outdated then it may not work properly.
Updating the Virgin Media app to latest version will fix all previous bug in the app which were known to Virgin Media support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update Virgin Media app from Virgin Media.
For iPhone users, Update Virgin Media app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then Virgin Media App might not work.
So, First disable the VPN in your device and then check Virgin Media app will work.
Fix 10: Check Compatibility Of Your Device With Virgin Media App
If Virgin Media app not working on your device, then first check compatibility of your device with Virgin Media app.
If your device is not compatible with the Virgin Media app then use another device which is compatible with Virgin Media app, Virgin Media app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not Virgin Media app.
So, Close the Virgin Media app and hard reboot your device.
After rebooting the device, Virgin Media App will work fine.
Fix 12: Contact Virgin Media Support Team
After performing the above fixes, if Virgin Media app still not working then contact Virgin Media support team.
Explain your issue properly to Virgin Media support team.
After that follow the Virgin Media team instruction.
They will help you to fix your Virgin Media app related issue.
Virgin Media App Notification Not Working
Virgin Media app notification not working because you have not enabled the notification for Virgin Media app.
For Android users, Go to settings >> Go to apps >> Tap on Virgin Media app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Virgin Media app >> Toggle ON notifications.
Notification will be enabled for Virgin Media app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Virgin Media app issue, check for stable internet connection, Close then Reopen app and update Virgin Media app to latest version.
This will fix your issue and the Virgin Media App will work fine.
Alternately, If there is some bug or glitch in Virgin Media App.
So, in this case wait till the bug is resolved by Virgin Media team.
After that also update the Virgin Media app to latest version if available and Virgin Media App will work fine.
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