Viber is a secure, private, fun messaging and calling app, connecting over a billion people worldwide.
Are you facing issue in Viber app, Viber app not working for you?
Or Viber app crashing or Viber app not loading or Viber login issue.
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why Viber app not working and how to fix it.
Why Is Viber App Not Working?
If Viber app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Viber app
- You have turned on the low data mode in your mobile
- You haven’t updated the Viber app in a long while
- There may be a glitch or a bug in the Viber app.
- Viber server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Viber App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why Viber app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Viber app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Viber App
Sometime, closing and again opening the Viber app resolved the issue.
So, To fix Viber app related issue, first close the app and then try to open again. It will fix your issue and Viber app will work fine.
If still Viber app not working then try out other fixes.
Fix 3: Check Viber Server Is Down Or Not
If Viber is not working then there are chances that there are some bug or glitch in Viber App or Viber server is down.
There are many ways to check if Viber server is down or if there is some bug/ glitch in Viber.
First way is go to downdetector >> Search for Viber >> check if there is spike in the graph or not.
If there is spike then either Viber server is down or there is some bug.
Another way is just search on Twitter “Viber down”. You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Viber team or Viber server is up.
Fix 4: Log Out And Login Into Viber App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Viber app not working then try out other fixes.
Fix 5: Clear Viber App Cache
Most of time, when there is some issue with Viber app, clearing the app cache will resolve the issue.
So, To fix the Viber app issue, clear Viber app cache. To clear the Viber App cache,
For Android users, Go to settings >> Find Viber App and click on that >> Tap on clear cache >> Viber App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Viber App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Viber app.
Check Viber app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Viber App
To Fix Viber app issue, first delete and then reinstall the Viber app. Sometime Uninstalling and Reinstalling the Viber app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Viber app is working or not.
If still Viber app not working then try other fixes.
Fix 8: Update Viber App To Latest Version
One of the potential reason for Viber app stopped working is you are using older version of Viber app.
Updating the Viber app to latest version will fix all previous bug in the app which were known to Viber support team.
Always update Viber app with latest version because Sometime old version not work perfectly.
If your Viber app version is outdated then it may not work properly.
Updating the Viber app to latest version will fix all previous bug in the app which were known to Viber support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update Viber app from Viber.
For iPhone users, Update Viber app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then Viber App might not work.
So, First disable the VPN in your device and then check Viber app will work.
Fix 10: Check Compatibility Of Your Device With Viber App
If Viber app not working on your device, then first check compatibility of your device with Viber app.
If your device is not compatible with the Viber app then use another device which is compatible with Viber app, Viber app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not Viber app. So, Close the Viber app and hard reboot your device.
After rebooting the device, Viber App will work fine.
Fix 12: Contact Viber Support Team
After performing the above fixes, if Viber app still not working then contact Viber support team.
Explain your issue properly to Viber support team. After that follow the Viber team instruction.
They will help you to fix your Viber app related issue.
Viber App Notification Not Working
Viber app notification not working because you have not enabled the notification for Viber app.
For Android users, Go to settings >> Go to apps >> Tap on Viber app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Viber app >> Toggle ON notifications.
Notification will be enabled for Viber app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Viber app issue, check for stable internet connection, Close then Reopen app and update Viber app to latest version. This will fix your issue and the Viber App will work fine.
Alternately, If there is some bug or glitch in Viber App. So, in this case wait till the bug is resolved by Viber team.
After that also update the Viber app to latest version if available and Viber App will work fine.
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