Fix: Uconnect App Not Working

Uconnect app

No matter where you are, your vehicle is never far away with the Uconnect® App.

Owners of vehicles equipped with Uconnect + SiriusXM Guardian* connected services, or earlier vehicles with Uconnect Access* connectivity can take advantage of the following services designed to make your life easier:

Are you facing issue in Uconnect app, Uconnect app not working for you?

Or Uconnect having black screen or Uconnect app crashing or Uconnect app not loading or Uconnect login issue or  Uconnect app not opening or launching.

Don’t worry you are not alone.

Lot of other people also facing same issue.

In this article, we will explain why Uconnect app not working and how to fix it.

Why Is Uconnect App Not Working?

If Uconnect app not working, It can happen due to several reasons, such as:

  • There may be a glitch or a bug in the Uconnect app or Uconnect server is down.
  • You are using VPN on Your Phone
  • You have turned on the low data mode in your mobile
  • You haven’t updated the app in a long while
  • You haven’t cleared the app cache 
  • Your Wi-Fi or mobile data is not working properly

How To Fix “Uconnect App Not Working”?

Fix 1: Wait For Sometime Until Uconnect Fix The Bug

If Uconnect is not working then high chances that there are some bug or glitch in Uconnect App or Uconnect app server is down and Uconnect team already know and is working to resolve the issue. 

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In this case, you can’t do anything so just wait till bug is resolved from Uconnect team side or Uconnect server is up.

Fix 2: Try Alternating Between Wi-Fi And Mobile Data

Try alternating between Wi-Fi and mobile data to see if Uconnect app issue is related to your connection.

If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed.

Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 3: Clear Uconnect App Cache

Most of time, when there is some issue with Uconnect app, clearing the app cache will resolve the issue. 

So, To fix Uconnect app issue, clear Uconnect app cache.

To clear the Uconnect App cache,

For Android users, Go to settings >> Find Uconnect App and click on that >> Tap on clear cache.

Uconnect App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find Uconnect App and click on that >> Tap on iPhone Storage >>  Tap on Offload App button >> Again Reinstall Uconnect app.

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Check Uconnect app working or not after Clearing the cache.

Fix 4: Delete And Reinstall Uconnect App

To Fix Uconnect app issue, first delete and then reinstall the Uconnect app.

Sometime Uninstalling and Reinstalling the Uconnect app will resolve the issue. 

So, First Uninstall the app from your phone after that re install again and check Uconnect app is working or not. 

If still Uconnect app not working then try other fixes.

Fix 5: Update Uconnect App To Latest Version

To Fix Uconnect app issue, update Uconnect app with latest version because Sometime old version not work perfectly.

If your Uconnect app version is outdated then it may not work properly. 

Also updating the Uconnect app to latest version will fix all previous bug in the app which were known to Uconnect support team.

You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.

Fix 6: Check Compatibility Of Your Phone With Uconnect App

If Uconnect app not working in your phone, then first check compatibility of your phone with Uconnect app. 

If your phone is not compatible with the Uconnect app then use another phone, Uconnect app will work fine and the issue will be resolved.

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Fix 7: Disable VPN 

If you are using VPN in your phone and its enabled when you login into Uconnect app then Uconnect App might not work.

So, To Fix Uconnect App issue, first disable the VPN in your phone and then check Uconnect app will work.

Fix 8: Restart Your Device

If above solution not working then sometimes, there is an issue with your device not Uconnect app.

So, Close the Uconnect app and restart your device.

After Restarting the device, Uconnect App will work fine.

Also Read: What Does Do Not Disturb Do?


To Fix Uconnect app issue, check for stable internet connection, delete and Reinstall the Uconnect app.

This will fix your issue and the Uconnect App will work fine.

Alternately, there are chances that there is some bug or glitch in Uconnect App.

So, in this case wait till the bug is resolved by Uconnect team. 

After that also update the Uconnect app to latest version if available and Uconnect App will work fine.

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