Fix: Uber App Not Working

Uber app

The Uber app gives you the power to get where you want to go with access to different types of rides across more than 10,000 cities.

Are you facing issue in Uber app, Uber app not working for you?

Or Uber having black screen or Uber app crashing or Uber app not loading or Uber login issue or Uber app not opening or launching.

Don’t worry you are not alone.

Lot of other people also face the same issue.

In this article, we will explain why Uber app not working and how to fix it.

Why Is Uber App Not Working?

If Uber app not working, It can happen due to several reasons, such as:

  • There may be a glitch or a bug in the Uber app or Uber server is down.
  • Your device is not compatible with Uber app
  • You are using VPN on Your Phone
  • You have turned on the low data mode in your mobile
  • You haven’t updated the app in a long while
  • You haven’t cleared the app cache 
  • Your Wi-Fi or mobile data is not working properly

How To Fix “Uber App Not Working”?

Fix 1: Wait For Sometime Until Uber Fix The Bug

If Uber is not working then high chances that there are some bug or glitch in Uber App or Uber app server is down and Uber team already know and is working to resolve the issue. 

In this case, you can’t do anything so just wait till bug is resolved from Uber team side or Uber server is up.

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Fix 2: Try Alternating Between Wi-Fi And Mobile Data

Try alternating between Wi-Fi and mobile data to see if Uber app issue is related to your connection.

If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed.

Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 3: Log Out And Login Into Uber App

To Fix Uber App issue, first logout from the app and then again login into the app.

This Will fix the issue and Uber App will work fine.

If still Uber app not working then try out other fixes.

Fix 4: Clear Uber App Cache

Most of time, when there is some issue with Uber app, clearing the app cache will resolve the issue. 

So, To fix the Uber app issue, clear Uber app cache.

To clear the Uber App cache,

For Android users, Go to settings >> Find Uber App and click on that >> Tap on clear cache.

Uber App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find Uber App and click on that >> Tap on iPhone Storage >>  Tap on Offload App button >> Again Reinstall Uber app.

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Check Uber app working or not after Clearing the cache.

Note: Available screens, settings or steps for clearing cache may vary by software version, and phone model. 

Fix 5: Delete And Reinstall Uber App

To Fix Uber app issue, first delete and then reinstall the Uber app.

Sometime Uninstalling and Reinstalling the Uber app will resolve the issue. 

So, First Uninstall the app from your phone after that re install again and check Uber app is working or not. 

If still Uber app not working then try other fixes.

Fix 6: Update Uber App To Latest Version

To Fix Uber app issue, update Uber app with latest version because Sometime old version not work perfectly.

If your Uber app version is outdated then it may not work properly. 

Also updating the Uber app to latest version will fix all previous bug in the app which were known to Uber support team.

You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.

Fix 7: Check Compatibility Of Your Phone With Uber App

If Uber app not working in your phone, then first check compatibility of your phone with Uber app. 

If your phone is not compatible with the Uber app then use another phone which is compatible with Uber app, Uber app will work fine and the issue will be resolved.

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Fix 8: Disable VPN 

If you are using VPN in your phone and its enabled when you login into Uber app then Uber App might not work.

So, To Fix Uber App issue, first disable the VPN in your phone and then check Uber app will work.

Fix 9: Restart Your Device

If above solution not working then sometimes, there is an issue with your device not Uber app.

So, Close the Uber app and restart your device.

After Restarting the device, Uber App will work fine.

Also Read: What Does Do Not Disturb Do?


To Fix Uber app issue, check for stable internet connection, clear cache and update Uber app to latest version.

This will fix your issue and the Uber App will work fine.

Alternately, there are chances that there is some bug or glitch in Uber App.

So, in this case wait till the bug is resolved by Uber team. 

After that also update the Uber app to latest version if available and Uber App will work fine.

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