Using Truist Mobile app, Feel more in control of your finances and plan with confidence—everywhere you go.
Take care of everyday banking, plus enjoy innovative features and smarter technology so you can achieve more.
Are you facing issue in Truist app, Truist app not working for you?
Don’t worry you are not alone.
Lot of other people also facing same issue.
In this article, we will explain why Truist app not working and how to fix it.
Why Is Truist App Not Working?
If Truist app not working, It can happen due to several reasons, such as:
- There is some technical issue in Truist app or Truist server is down.
- You are using VPN on Your Phone
- You have turned on the low data mode in your mobile
- You haven’t updated the app in a long while
- You haven’t cleared the app cache
- Your Wi-Fi or mobile data is not working properly
How To Fix “Truist App Not Working”?
Fix 1: Wait For Sometime Until Truist Technical Issue Resolved
If Truist not working then high chances that there are some technical issue in Truist App or Truist app server is down and Truist team already know and is working to resolve the issue.
In this case, you can’t do anything so just wait till issue is resolved from Truist team side or Truist server is up.
Fix 2: Try Alternating Between Wi-Fi And Mobile Data
Try alternating between Wi-Fi and mobile data to see if the issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 3: Log Out And Login Into Truist App
To Fix Truist App issue, first logout from the app and then again login into the app.
This Will fix the issue and Truist App will work fine.
If still Truist app not working then try out other fixes.
Fix 4: Clear Truist App Cache
Most of time, when there is some issue with Truist app, clearing the app cache will resolve the issue.
So, To fix Truist app issue, clear Truist app cache.
To clear the Truist App cache,
For Android users, Go to settings >> Find Truist App and click on that >> Tap on clear cache.
Truist App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Truist App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Truist app.
Check Truist app working or not after Clearing the cache.
Fix 5: Delete And Reinstall Truist App
To Fix Truist app issue, first delete and then reinstall the Truist app.
Sometime Uninstalling and Reinstalling the Truist app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Truist app is working or not.
If still Truist app not working then try other fixes.
Fix 6: Update Truist App To Latest Version
To Fix Truist app issue, update Truist app with latest version because Sometime old version not work perfectly.
If your Truist app version is outdated then it may not work properly.
Also updating the Truist app to latest version will fix all previous bug in the app which were known to Truist support team.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
Fix 7: Check Compatibility Of Your Phone With Truist App
If Truist app not working in your phone, then first check compatibility of your phone with Truist app.
If your phone is not compatible with Truist app then use another phone, Truist app will work fine and the issue will be resolved.
Fix 8: Disable VPN
If you are using VPN in your phone and its enabled when you login into Truist app then Truist App might not work.
So, To Fix Truist App issue, first disable the VPN in your phone and then check Truist app will work.
Fix 9: Restart Your Device
If above solution not working then sometimes, there is an issue with your device not Truist app.
So, Close the Truist app and restart your device.
After Restarting the device, Truist App will work fine.
Also Read: What Does Do Not Disturb Do?
Conclusion
To Fix Truist app issue, check for stable internet connection, delete and Reinstall the Truist app.
This will fix your issue and Truist App will work fine.
Alternately, there are chances that there are some technical issues in Truist App.
So, in this case wait till the those technical issues resolved by Truist team.
After that also update Truist app to latest version if available and Truist App will work fine.
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