The Three app allows you to manage your account from anywhere at any time.
You can check your monthly payment, track use, purchase Data Add-ons, and find unique client discounts in the offers area.
You can also use Biometrics to sign in swiftly and securely.
Are you facing issue in Three app, Three app not working for you? Or Three app crashing or Three app not loading or Three login issue.
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why Three app not working and how to fix it.
Why Is Three App Not Working?
If Three app not working, It can happen due to several reasons, such as:
- There may be a glitch or a bug in the Three app.
- Three server is down
- Your device is not compatible with Three app
- You are using VPN on Your device
- You have turned on the low data mode in your mobile
- You haven’t updated the Three app in a long while
- Your Wi-Fi or mobile data is not working properly
How To Fix Three App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why your Three app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Three app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Three App
Sometime, closing and again opening the Three app resolved the issue.
So, To fix Three app related issue, first close the app and then try to open again. It will fix your issue and Three app will work fine.
If still Three app not working then try out other fixes.
Fix 3: Check Three Server Is Down Or Not
If Three is not working then there are chances that there are some bug or glitch in Three App or Three server is down.
There are many ways to check if Three server is down or if there is some bug/ glitch in Three.
First way is go to downdetector >> Search for Three >> check if there is spike in the graph or not.
If there is spike then either Three server is down or there is some bug.
Another way is just search on Twitter “Three down”. You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Three team or Three server is up.
Fix 4: Log Out And Login Into Three App
To Fix Three App issue, first logout from the app and then again login into the app. This Will fix the issue and Three App will work fine.
If still Three app not working then try out other fixes.
Fix 5: Clear Three App Cache
Most of time, when there is some issue with Three app, clearing the app cache will resolve the issue.
So, To fix the Three app issue, clear Three app cache. To clear the Three App cache,
For Android users, Go to settings >> Find Three App and click on that >> Tap on clear cache. Three App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Three App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Three app.
Check Three app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Delete And Reinstall Three App
To Fix Three app issue, first delete and then reinstall the Three app. Sometime Uninstalling and Reinstalling the Three app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Three app is working or not.
If still Three app not working then try other fixes.
Fix 7: Update Three App To Latest Version
To Fix Three app issue, update Three app with latest version because Sometime old version not work perfectly.
If your Three app version is outdated then it may not work properly.
Also updating the Three app to latest version will fix all previous bug in the app which were known to Three support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update Three app from Three.
For iPhone users, Update Three app from App Store.
Fix 8: Disable VPN
If you are using VPN in your device and its enabled then Three App might not work.
So, First disable the VPN in your device and then check Three app will work.
Fix 9: Check Compatibility Of Your Device With Three App
If Three app not working on your device, then first check compatibility of your device with Three app.
If your device is not compatible with the Three app then use another device which is compatible with Three app, Three app will work fine and the issue will be resolved.
Fix 10: Restart Your Device
If above solution not working then sometimes, there is an issue with your device not Three app. So, Close the Three app and restart your device.
After Restarting the device, Three App will work fine.
Fix 11: Contact Three Support Team
After performing the above fixes, if Three app still not working then contact Three support team.
Explain your issue properly to Three support team. After that follow the Three team instruction.
They will help you to fix your Three app related issue.
Also Read: What Does Do Not Disturb Do?
To Fix Three app issue, check for stable internet connection, Close then Reopen app and update Three app to latest version. This will fix your issue and the Three App will work fine.
Alternately, If there is some bug or glitch in Three App. So, in this case wait till the bug is resolved by Three team.
After that also update the Three app to latest version if available and Three App will work fine.