The Tesla app puts owners in direct communication with their vehicles and Powerwalls anytime, anywhere.
With Tesla app, you can check charging progress in real time and start or stop charging, Heat or cool your car before driving – even if it’s in a garage, lock or unlock from afar and much more.
Are you facing issue in Tesla app, Tesla app not working for you?
Or Tesla app crashing or Tesla app not loading or Tesla login issue.
For some peoples, Tesla app not updating location or not even connecting.
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why Tesla app not working and how to fix it.
Why Is Tesla App Not Working?
If Tesla app not working, It can happen due to several reasons, such as:
- There may be a glitch or a bug in the Tesla app.
- Tesla server is down
- Your device is not compatible with Tesla app
- You have turned on the low data mode in your mobile
- You haven’t updated the Tesla app in a long while
- Your Wi-Fi or mobile data is not working properly
How To Fix Tesla App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why your Tesla app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Tesla app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Tesla App
Sometime, closing and again opening the app resolve Tesla app related issue.
So, To fix Tesla app related issue, first close the app and then try to open again.
It will fix your issue and Tesla app will work fine.
If still Tesla app not working then try out other fixes.
Fix 3: Check Tesla Server Is Down Or Not
If Tesla is not working then there are chances that there are some bug or glitch in Tesla App or Tesla server is down.
There are many ways to check if Tesla server is down or if there is some bug/ glitch in Tesla.
First way is go to downdetector >> Search for Tesla >> check if there is spike in the graph or not.
If there is spike then either Tesla server is down or there is some bug.
Another way is just search on Twitter “Tesla down”.
You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Tesla team or Tesla server is up.
Fix 4: Log Out And Login Into Tesla App
To Fix Tesla App issue, first logout from the app and then again login into the app.
This Will fix the issue and Tesla App will work fine.
If still Tesla app not working then try out other fixes.
Fix 5: Clear Tesla App Cache
Most of time, when there is some issue with Tesla app, clearing the app cache will resolve the issue.
So, To fix the Tesla app issue, clear Tesla app cache.
To clear the Tesla App cache,
For Android users, Go to settings >> Find Tesla App and click on that >> Tap on clear cache.
Tesla App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Tesla App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Tesla app.
Check Tesla app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Delete And Reinstall Tesla App
To Fix Tesla app issue, first delete and then reinstall the Tesla app.
Sometime Uninstalling and Reinstalling the Tesla app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Tesla app is working or not.
If still Tesla app not working then try other fixes.
Fix 7: Update Tesla App To Latest Version
To Fix Tesla app issue, update Tesla app with latest version because Sometime old version not work perfectly.
If your Tesla app version is outdated then it may not work properly.
Also updating the Tesla app to latest version will fix all previous bug in the app which were known to Tesla support team.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update Tesla app from google play store.
For iPhone users, Update Tesla app from App Store.
Fix 8: Check Compatibility Of Your Device With Tesla App
If Tesla app not working on your device, then first check compatibility of your device with Tesla app.
If your device is not compatible with the Tesla app then use another device which is compatible with Tesla app, Tesla app will work fine and the issue will be resolved.
Fix 9: Restart Your Device
If above solution not working then sometimes, there is an issue with your device not Tesla app.
So, Close the Tesla app and restart your device.
After Restarting the device, Tesla App will work fine.
Fix 10: Contact Tesla Support Team
After performing the above fixes, if Tesla app still not working then contact Tesla support team.
Explain your issue properly to Tesla support team.
After that follow the Tesla team instruction.
They will help you to fix your Tesla app related issue.
Also Read: What Does Do Not Disturb Do?
Tesla App Not Connecting
If Tesla is not connecting with app then first check your car is connected to internet or not and you have stable internet connection.
If you have stable internet connection then try restart your car.
If still Tesla is not connecting to app then try to uninstall and install the app.
It will fix your issue and Tesla will connect to app.
If still you have any issue then contact Tesla support team.
Tesla App Not Updating Location
If Tesla app is not updating location then first check your car is connected to internet or not and you have stable internet connection.
If you have stable internet connection then try restart your car.
If still Tesla app is not updating location then try to uninstall and install the app.
It will fix your issue and Tesla app will update location
If still you have any issue then contact Tesla support team.
Conclusion
To Fix Tesla app issue, check for stable internet connection, Close then Reopen app and update Tesla app to latest version.
This will fix your issue and the Tesla App will work fine.
Alternately, If there is some bug or glitch in Tesla App.
So, in this case wait till the bug is resolved by Tesla team.
After that also update the Tesla app to latest version if available and Tesla App will work fine.
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