The new developed SunTrust Bank Mobile app makes it amazing to see, move and manage your finances anywhere and anytime directly from your mobile device.
Are you facing issue in Suntrust app, Suntrust app not working for you?
Or Suntrust app crashing or Suntrust app not loading or Suntrust login issue.
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why Suntrust app not working and how to fix it.
Why Is Suntrust App Not Working?
If Suntrust app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Suntrust app
- You have turned on the low data mode in your mobile
- You haven’t updated the Suntrust app in a long while
- There may be a glitch or a bug in the Suntrust app.
- Suntrust server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Suntrust App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why Suntrust app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Suntrust app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Suntrust App
Sometime, closing and again opening the Suntrust app resolved the issue.
So, To fix Suntrust app related issue, first close the app and then try to open again. It will fix your issue and Suntrust app will work fine.
If still Suntrust app not working then try out other fixes.
Fix 3: Check Suntrust Server Is Down Or Not
If Suntrust is not working then there are chances that there are some bug or glitch in Suntrust App or Suntrust server is down.
There are many ways to check if Suntrust server is down or if there is some bug/ glitch in Suntrust.
First way is go to downdetector >> Search for Suntrust >> check if there is spike in the graph or not.
If there is spike then either Suntrust server is down or there is some bug.
Another way is just search on Twitter “Suntrust down”. You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Suntrust team or Suntrust server is up.
Fix 4: Log Out And Login Into Suntrust App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Suntrust app not working then try out other fixes.
Fix 5: Clear Suntrust App Cache
Most of time, when there is some issue with Suntrust app, clearing the app cache will resolve the issue.
So, To fix the Suntrust app issue, clear Suntrust app cache. To clear the Suntrust App cache,
For Android users, Go to settings >> Find Suntrust App and click on that >> Tap on clear cache >> Suntrust App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Suntrust App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Suntrust app.
Check Suntrust app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Suntrust App
To Fix Suntrust app issue, first delete and then reinstall the Suntrust app. Sometime Uninstalling and Reinstalling the Suntrust app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Suntrust app is working or not.
If still Suntrust app not working then try other fixes.
Fix 8: Update Suntrust App To Latest Version
One of the potential reason for Suntrust app stopped working is you are using older version of Suntrust app.
Updating the Suntrust app to latest version will fix all previous bug in the app which were known to Suntrust support team.
Always update Suntrust app with latest version because Sometime old version not work perfectly.
If your Suntrust app version is outdated then it may not work properly.
Updating the Suntrust app to latest version will fix all previous bug in the app which were known to Suntrust support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update Suntrust app from Suntrust.
For iPhone users, Update Suntrust app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then Suntrust App might not work.
So, First disable the VPN in your device and then check Suntrust app will work.
Fix 10: Check Compatibility Of Your Device With Suntrust App
If Suntrust app not working on your device, then first check compatibility of your device with Suntrust app.
If your device is not compatible with the Suntrust app then use another device which is compatible with Suntrust app, Suntrust app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not Suntrust app. So, Close the Suntrust app and hard reboot your device.
After rebooting the device, Suntrust App will work fine.
Fix 12: Contact Suntrust Support Team
After performing the above fixes, if Suntrust app still not working then contact Suntrust support team.
Explain your issue properly to Suntrust support team. After that follow the Suntrust team instruction.
They will help you to fix your Suntrust app related issue.
Suntrust App Notification Not Working
Suntrust app notification not working because you have not enabled the notification for Suntrust app.
For Android users, Go to settings >> Go to apps >> Tap on Suntrust app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Suntrust app >> Toggle ON notifications.
Notification will be enabled for Suntrust app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Suntrust app issue, check for stable internet connection, Close then Reopen app and update Suntrust app to latest version. This will fix your issue and the Suntrust App will work fine.
Alternately, If there is some bug or glitch in Suntrust App. So, in this case wait till the bug is resolved by Suntrust team.
After that also update the Suntrust app to latest version if available and Suntrust App will work fine.
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