Strava makes fitness tracking social. We house your entire active journey in one spot – and you get to share it with friends.
Are you facing issues in the Strava app, Strava app not working for you?
Are you facing any of below issue:
- Strava app crashing/ freezing/ stopping
- Strava app stuck on loading
- Strava login issue
- Strava something went wrong
- Strava app black screen or white screen
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why the Strava app not working and how to fix it.
Why Is Strava App Not Working?
If Strava app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Strava app
- You have turned on the low data mode in your mobile
- You haven’t updated the Strava app in a long while
- There may be a glitch or a bug in the Strava app.
- Strava server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Strava App Not Working?
Fix 1: Try Alternating Between Wi-Fi And Mobile Data
One of the most common reasons why Strava app is not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Strava app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you are using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Strava App
Sometime, closing and again opening the Strava app resolved the issue.
So, First close the app and then try to open again. It will fix your issue and Strava app will work fine.
If still Strava app not working then try out other fixes.
Fix 3: Check Strava Server Is Down Or Not
If Strava is not working then there are chances that there are some bugs or glitch in Strava App or Strava server is down.
There are many ways to check if Strava server is down or if there is some bug/ glitch in Strava.
First way is to go to downdetector >> Search for Strava >> check if there is a spike in the graph or not.
If there is a spike then either Strava server is down or there is some bug.
Another way is just search on Twitter “Strava down”. You can check the latest tweets regarding the same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Strava team or Strava server is up.
Fix 4: Log Out And Login Into Strava App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Strava app is not working then try out other fixes.
Fix 5: Clear Strava App Cache
Most of the time, when there is some issue with Strava app, clearing the app cache will resolve the issue.
So, To fix the Strava app issue, clear Strava app cache. To clear the Strava App cache,
For Android users, Go to settings >> Find Strava App and click on that >> Tap on clear cache >> Strava App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Strava App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Strava app.
Check Strava app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open SweatStrava at least once every 12 hours.
For Android users, Go to settings >> Search for SweatStrava app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Strava App
To Fix Strava app issue, first delete and then reinstall the Strava app. Sometimes Uninstalling and Reinstalling the Strava app will resolve the issue.
So, First Uninstall the app from your phone after that re-install again and check Strava app is working or not.
If still Strava app is still not working then try other fixes.
Fix 8: Update Strava App To Latest Version
One of the potential reason for Strava app stopped working is you are using older version of Strava app.
Updating the Strava app to the latest version will fix all previous bug in the app which were known to Strava support team.
Always update the Strava app with the latest version because sometimes the old version does not work perfectly.
If your Strava app version is outdated then it may not work properly.
Updating the Strava app to the latest version will fix all previous bug in the app which were known to Strava support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with the latest version and bug free.
For Android users, Update Strava app from Strava.
For iPhone users, Update Strava app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and it’s enabled then Strava App might not work.
So, First disable the VPN in your device and then check if the Strava app will work.
Fix 10: Check Compatibility Of Your Device With Strava App
If Strava app is not working on your device, then first check compatibility of your device with Strava app.
If your device is not compatible with the Strava app then use another device which is compatible with Strava app, Strava app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If the above solution is not working then sometimes, there is an issue with your device not Strava app. So, Close the Strava app and hard reboot your device.
After rebooting the device, Strava App will work fine.
Fix 12: Contact Strava Support Team
After performing the above fixes, if Strava app still not working then contact Strava support team.
Explain your issue properly to Strava support team. After that follow the Strava team instruction.
They will help you to fix your Strava app related issue.
Strava App Notification Not Working
Strava app notification not working because you have not enabled the notification for Strava app.
For Android users, Go to settings >> Go to apps >> Tap on Strava app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Strava app >> Toggle ON notifications.
Notification will be enabled for Strava app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Strava app issue, check for stable internet connection, Close then Reopen app and update Strava app to latest version. This will fix your issue and the Strava App will work fine.
Alternately, If there is some bug or glitch in Strava App. So, in this case, wait till the bug is resolved by Strava team.
After that also update the Strava app to latest version if available and Strava App will work fine.
Similar Posts:
