Fix: STEPN App Not Working

STEPN App not working

STEPN application is the new fad in the appspace, because it combines two biggest needs and demands ever, exercise and money. Yes, you heard it right! 

The app pays you tokens for exercising. Built on the fastest blockchain in the world, Solana, it is becoming increasingly popular and users are coming up with their own strategies to maximise the token earnings.

Are you facing issue in STEPN app, STEPN app not working for you? Don’t worry you are not alone. Lot of other people also facing same issue.

In this article, we will explain why STEPN app not working and how to fix it.

Why Is STEPN App Not Working?

STEPN app is not working because of some technical issues in STEPN app or unstable internet connection. 

Apart from this, there might be chances that you recently updated the latest version of STEPN app and there is some bug/ glitch in the latest version.

How To Fix “STEPN App Not Working”?

Fix 1: Wait For Sometime Until STEPN Technical Issue Resolved 

If STEPN app not working then high chances that there are some technical issue in STEPN App or STEPN app server is down and STEPN team already know and is working to resolve the issue. 

In this case, you can’t do anything so just wait till issue is resolved from STEPN team side or STEPN server is up.

Also Check:  STEPN Realm

Fix 2: Check Your Internet Connection

Make sure you have good internet speed or stable internet connection. If your mobile data speed to wifi network is slow then you may experience issue in STEPN App.

So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 3: Clear STEPN App Cache

Most of time , when there is some issue with app, clearing the app cache resolve the issue. 

So, To fix STEPN app issue, clear STEPN app cache. To clear the STEPN App cache,

For Android users, Go to settings >> Find STEPN App and click on that >> Tap on clear cache. STEPN App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find STEPN App and click on that >> Tap on iPhone Storage >>  Tap on Offload App button >> Again Reinstall STEPN app.

Check STEPN app working or not after Clearing the cache.

Fix 4: Uninstall And Reinstall STEPN App

To Fix STEPN app issue, first uninstall and then reinstall the STEPN app. Sometime Uninstalling and Reinstalling the STEPN app will resolve the issue. 

Also Check:  How to Transfer Solana(SOL) to STEPN?

So, First Uninstall the app from your phone after that re install again and check STEPN app is working or not. 

If still STEPN app not working then try other fixes.

Fix 5: Update STEPN App To Latest Version

To Fix STEPN app issue, update STEPN app with latest version because Sometime old version not work perfectly.

If your STEPN app version is outdated then it may not work properly. 

Also updating the STEPN app to latest version will fix all previous bug in the app which were known to STEPN support team.

You can also eSTEPNle auto update of the app if you want, that will keep your app updated always with latest version and bug free.

Fix 6: Install The Old Version Of STEPN App

To Fix the STEPN app not working , you can install the old version of STEPN app. Sometime there might be some bug in the latest version.

So, for temporary install old version till next version came after fixing the bug. But this temporary fix only work for android users not iPhone users.

You can download old STEPN app version from here:

Fix 7: Sync Date & Time Settings

Sometimes STEPN app may not work properly if your device data & time settings are not synced with real date & time. 

Also Check:  How to Earn in STEPN? Is STEPN Legit?

So, Make your device data & time sync with real date & time. After that, Check STEPN app working properly or not.

Fix 8: Check Compatibility Of Your Phone With STEPN App

If STEPN app not working in your phone, then first check compatibility of your phone with STEPN app. 

If your phone is not compatible with STEPN app then use another phone, STEPN app will work and the issue with be resolved.

Fix 9: Restart Your Phone

If above solution not working then Sometime, there is an issue with your phone not STEPN app. So, Close the STEPN app and restart your phone.

After Restarting the phone, check STEPN App will work fine.

Also Read: STEPN Strategy & STEPN Guide


If “STEPN app not working” then uninstall and install the STEPN app or update to latest version if available. This will fix your issue and STEPN App will work fine.

Alternately, there are chances that there are some technical issues in STEPN App. So, in this case wait till the those technical issues resolved from STEPN team.

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