Fix: SONIC App Not Working

SONIC Drive-In

The SONIC Drive-In app allows you to order and pay with your phone, earn points, learn about new products and promotions, explore the menu, see nutritional information, and much more!

Are you facing issue in SONIC app, SONIC app not working for you? Don’t worry you are not alone. Lot of other people also facing same issue.

In this article, we will explain why SONIC app not working and how to fix it.

Why Is SONIC App Not Working?

If SONIC Drive-In app not working, It can happen due to several reasons, such as:

  • There is some technical issue in SONIC app or SONIC server is down.
  • Your network connection is turned off
  • You have turned on the low data mode in your mobile
  • You haven’t updated the app in a long while
  • You haven’t cleared the app cache 
  • Your Wi-Fi or mobile data is not working properly

How To Fix “SONIC App Not Working”?

Fix 1: Wait For Sometime Until SONIC Technical Issue Resolved 

If SONIC Drive-In not working then high chances that there are some technical issue in SONIC App or SONIC app server is down and SONIC team already know and is working to resolve the issue. 

In this case, you can’t do anything so just wait till issue is resolved from SONIC team side or SONIC server is up.

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Fix 2: Check For Stable Internet Connection

Make sure you have good internet speed or stable internet connection. If your mobile data speed to wifi network is slow then you may experience issue in SONIC App.

Because most of time problem is with internet connection.

So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 3: Log Out And Login Into SONIC App

To Fix SONIC Drive-In App issue, first logout from the app and then again login into the app. This Will fix the issue and SONIC App will work fine.

If still SONIC app not working then try out other fixes.

Fix 4: Clear SONIC App Cache

Most of time, when there is some issue with app, clearing the app cache will resolve the issue. 

So, To fix SONIC app issue, clear SONIC app cache. To clear the SONIC App cache,

For android users, Go to settings >> Find SONIC App and click on that >> Tap on clear cache. SONIC App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find SONIC App and click on that >> Tap on iPhone Storage >>  tap on Offload App button >> again reinstall SONIC app.

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Check SONIC app working or not after Clearing the cache.

Fix 5: Delete And Reinstall SONIC App

To Fix SONIC app issue, first delete and then reinstall the SONIC app. Sometime Uninstalling and Reinstalling the SONIC app will resolve the issue. 

So, First Uninstall the app from your phone after that re install again and check SONIC app is working or not. 

If still SONIC app not working then try other fixes.

Fix 6: Update SONIC App To Latest Version

To Fix SONIC app issue, update SONIC app with latest version because Sometime old version not work perfectly.

If your SONIC app version is outdated then it may not work properly. 

Also updating the SONIC app to latest version will fix all previous bug in the app which were known to SONIC support team.

You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.

Fix 7: Sync Date & Time Settings

Sometimes SONIC app may not work properly if your device data & time settings are not synced with real date & time. 

So, Make your device data & time sync with real date & time. After that, Check SONIC app working properly or not.

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Fix 8: Check Compatibility Of Your Phone With SONIC App

If SONIC app not working in your phone, then first check compatibility of your phone with SONIC app. 

If your phone is not compatible with SONIC app then use another phone, SONIC app will work fine and the issue will be resolved.

Fix 9: Restart Your Phone

If above solution not working then Sometime, there is an issue with your phone not SONIC app. So, Close the SONIC app and restart your phone.

After Restarting the phone, check SONIC App will work fine.

Also Read: What Does Do Not Disturb Do?


To Fix SONIC app not working issue, check for stable internet connection and Uninstall and install the SONIC app. This will fix your issue and SONIC App will work fine.

Alternately, there are chances that there are some technical issues in SONIC App. So, in this case wait till the those technical issues resolved from SONIC team. After that also update SONIC app to latest version if available. After that SONIC App will work fine.

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