Slack brings team communication and collaboration into one place so you can get more work done, whether you belong to a large enterprise or a small business.
Are you facing issue in Slack app, Slack app not working for you?
Or Slack app crashing or Slack app not loading or Slack login issue.
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why Slack app not working and how to fix it.
Why Is Slack App Not Working?
If Slack app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Slack app
- You have turned on the low data mode in your mobile
- You haven’t updated the Slack app in a long while
- There may be a glitch or a bug in the Slack app.
- Slack server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Slack App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why Slack app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Slack app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Slack App
Sometime, closing and again opening the Slack app resolved the issue.
So, To fix Slack app related issue, first close the app and then try to open again. It will fix your issue and Slack app will work fine.
If still Slack app not working then try out other fixes.
Fix 3: Check Slack Server Is Down Or Not
If Slack is not working then there are chances that there are some bug or glitch in Slack App or Slack server is down.
There are many ways to check if Slack server is down or if there is some bug/ glitch in Slack.
First way is go to downdetector >> Search for Slack >> check if there is spike in the graph or not.
If there is spike then either Slack server is down or there is some bug.
Another way is just search on Twitter “Slack down”. You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Slack team or Slack server is up.
Fix 4: Log Out And Login Into Slack App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Slack app not working then try out other fixes.
Fix 5: Clear Slack App Cache
Most of time, when there is some issue with Slack app, clearing the app cache will resolve the issue.
So, To fix the Slack app issue, clear Slack app cache. To clear the Slack App cache,
For Android users, Go to settings >> Find Slack App and click on that >> Tap on clear cache >> Slack App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Slack App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Slack app.
Check Slack app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Slack App
To Fix Slack app issue, first delete and then reinstall the Slack app. Sometime Uninstalling and Reinstalling the Slack app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Slack app is working or not.
If still Slack app not working then try other fixes.
Fix 8: Update Slack App To Latest Version
One of the potential reason for Slack app stopped working is you are using older version of Slack app.
Updating the Slack app to latest version will fix all previous bug in the app which were known to Slack support team.
Always update Slack app with latest version because Sometime old version not work perfectly.
If your Slack app version is outdated then it may not work properly.
Updating the Slack app to latest version will fix all previous bug in the app which were known to Slack support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update Slack app from Slack.
For iPhone users, Update Slack app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then Slack App might not work.
So, First disable the VPN in your device and then check Slack app will work.
Fix 10: Check Compatibility Of Your Device With Slack App
If Slack app not working on your device, then first check compatibility of your device with Slack app.
If your device is not compatible with the Slack app then use another device which is compatible with Slack app, Slack app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not Slack app. So, Close the Slack app and hard reboot your device.
After rebooting the device, Slack App will work fine.
Fix 12: Contact Slack Support Team
After performing the above fixes, if Slack app still not working then contact Slack support team.
Explain your issue properly to Slack support team. After that follow the Slack team instruction.
They will help you to fix your Slack app related issue.
Slack App Notification Not Working
Slack app notification not working because you have not enabled the notification for Slack app.
For Android users, Go to settings >> Go to apps >> Tap on Slack app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Slack app >> Toggle ON notifications.
Notification will be enabled for Slack app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Slack app issue, check for stable internet connection, Close then Reopen app and update Slack app to latest version. This will fix your issue and the Slack App will work fine.
Alternately, If there is some bug or glitch in Slack App. So, in this case wait till the bug is resolved by Slack team.
After that also update the Slack app to latest version if available and Slack App will work fine.
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