Fix: SHEIN App Not Working


SHEIN is a free online shopping app where you can purchase fashionable clothing. With a primary focus on women, it follows the latest trends worldwide.

SHEIN is ultimate one-stop fashion shopping palace in your pocket.

Are you facing issue in SHEIN app, SHEIN app not working for you? SHEIN Checkout/Payment Not Working or SHEIN VIP Not Working or SHEIN login issue or SHEIN app not opening or launching. Don’t worry you are not alone. Lot of other people also face the same issue.

In this article, we will explain why SHEIN app not working and how to fix it.

Why Is SHEIN App Not Working?

If SHEIN app not working, It can happen due to several reasons, such as:

  • There may be a glitch or a bug in the SHEIN app or SHEIN server is down.
  • Your device is not compatible with SHEIN app
  • You are using VPN on Your Phone
  • You have turned on the low data mode in your mobile
  • You haven’t updated the app in a long while
  • You haven’t cleared the app cache 
  • Your Wi-Fi or mobile data is not working properly

How To Fix “SHEIN App Not Working”?

Fix 1: Wait For Sometime Until SHEIN Fix The Bug

If SHEIN is not working then high chances that there are some bug or glitch in SHEIN App or SHEIN app server is down and SHEIN team already know and is working to resolve the issue. 

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In this case, you can’t do anything so just wait till bug is resolved from SHEIN team side or SHEIN server is up.

Fix 2: Try Alternating Between Wi-Fi And Mobile Data

Try alternating between Wi-Fi and mobile data to see if SHEIN app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 3: Log Out And Login Into SHEIN App

To Fix SHEIN App issue, first logout from the app and then again login into the app. This Will fix the issue and SHEIN App will work fine.

If still SHEIN app not working then try out other fixes.

Fix 4: Clear SHEIN App Cache

Most of time, when there is some issue with SHEIN app, clearing the app cache will resolve the issue. 

So, To fix the SHEIN app issue, clear SHEIN app cache. To clear the SHEIN App cache,

For Android users, Go to settings >> Find SHEIN App and click on that >> Tap on clear cache. SHEIN App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find SHEIN App and click on that >> Tap on iPhone Storage >>  Tap on Offload App button >> Again Reinstall SHEIN app.

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Check SHEIN app working or not after Clearing the cache.

Note: Available screens, settings or steps for clearing cache may vary by software version, and phone model. 

Fix 5: Delete And Reinstall SHEIN App

To Fix SHEIN app issue, first delete and then reinstall the SHEIN app. Sometime Uninstalling and Reinstalling the SHEIN app will resolve the issue. 

So, First Uninstall the app from your phone after that re install again and check SHEIN app is working or not. 

If still SHEIN app not working then try other fixes.

Fix 6: Update SHEIN App To Latest Version

To Fix SHEIN app issue, update SHEIN app with latest version because Sometime old version not work perfectly.

If your SHEIN app version is outdated then it may not work properly. 

Also updating the SHEIN app to latest version will fix all previous bug in the app which were known to SHEIN support team.

You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.

Fix 7: Check Compatibility Of Your Phone With SHEIN App

If SHEIN app not working in your phone, then first check compatibility of your phone with SHEIN app. 

If your phone is not compatible with the SHEIN app then use another phone which is compatible with SHEIN app, SHEIN app will work fine and the issue will be resolved.

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Fix 8: Disable VPN 

If you are using VPN in your phone and its enabled when you login into SHEIN app then SHEIN App might not work.

So, To Fix SHEIN App issue, first disable the VPN in your phone and then check SHEIN app will work.

Fix 9: Restart Your Device

If above solution not working then sometimes, there is an issue with your device not SHEIN app. So, Close the SHEIN app and restart your device.

After Restarting the device, SHEIN App will work fine.

Also Read: What Does Do Not Disturb Do?


To Fix SHEIN app issue, check for stable internet connection, clear cache and update SHEIN app to latest version. This will fix your issue and the SHEIN App will work fine.

Alternately, there are chances that there is some bug or glitch in SHEIN App. So, in this case wait till the bug is resolved by SHEIN team. 

After that also update the SHEIN app to latest version if available and SHEIN App will work fine.

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