Start healthy habits for yourself with Samsung Health.
Are you facing issue in Samsung Health app, Samsung Health app not working for you?
Or Samsung Health app crashing or Samsung Health app not loading or Samsung Health login issue.
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why Samsung Health app not working and how to fix it.
Why Is Samsung Health App Not Working?
If Samsung Health app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Samsung Health app
- You have turned on the low data mode in your mobile
- You haven’t updated the Samsung Health app in a long while
- There may be a glitch or a bug in the Samsung Health app.
- Samsung Health server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Samsung Health App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why Samsung Health app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Samsung Health app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Samsung Health App
Sometime, closing and again opening the Samsung Health app resolved the issue.
So, To fix Samsung Health app related issue, first close the app and then try to open again. It will fix your issue and Samsung Health app will work fine.
If still Samsung Health app not working then try out other fixes.
Fix 3: Check Samsung Health Server Is Down Or Not
If Samsung Health is not working then there are chances that there are some bug or glitch in Samsung Health App or Samsung Health server is down.
There are many ways to check if Samsung Health server is down or if there is some bug/ glitch in Samsung Health.
First way is go to downdetector >> Search for Samsung Health >> check if there is spike in the graph or not.
If there is spike then either Samsung Health server is down or there is some bug.
Another way is just search on Twitter “Samsung Health down”. You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Samsung Health team or Samsung Health server is up.
Fix 4: Log Out And Login Into Samsung Health App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Samsung Health app not working then try out other fixes.
Fix 5: Clear Samsung Health App Cache
Most of time, when there is some issue with Samsung Health app, clearing the app cache will resolve the issue.
So, To fix the Samsung Health app issue, clear Samsung Health app cache. To clear the Samsung Health App cache,
For Android users, Go to settings >> Find Samsung Health App and click on that >> Tap on clear cache >> Samsung Health App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Samsung Health App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Samsung Health app.
Check Samsung Health app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Samsung Health App
To Fix Samsung Health app issue, first delete and then reinstall the Samsung Health app. Sometime Uninstalling and Reinstalling the Samsung Health app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Samsung Health app is working or not.
If still Samsung Health app not working then try other fixes.
Fix 8: Update Samsung Health App To Latest Version
One of the potential reason for Samsung Health app stopped working is you are using older version of Samsung Health app.
Updating the Samsung Health app to latest version will fix all previous bug in the app which were known to Samsung Health support team.
Always update Samsung Health app with latest version because Sometime old version not work perfectly.
If your Samsung Health app version is outdated then it may not work properly.
Updating the Samsung Health app to latest version will fix all previous bug in the app which were known to Samsung Health support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update Samsung Health app from Samsung Health.
For iPhone users, Update Samsung Health app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then Samsung Health App might not work.
So, First disable the VPN in your device and then check Samsung Health app will work.
Fix 10: Check Compatibility Of Your Device With Samsung Health App
If Samsung Health app not working on your device, then first check compatibility of your device with Samsung Health app.
If your device is not compatible with the Samsung Health app then use another device which is compatible with Samsung Health app, Samsung Health app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not Samsung Health app. So, Close the Samsung Health app and hard reboot your device.
After rebooting the device, Samsung Health App will work fine.
Fix 12: Contact Samsung Health Support Team
After performing the above fixes, if Samsung Health app still not working then contact Samsung Health support team.
Explain your issue properly to Samsung Health support team. After that follow the Samsung Health team instruction.
They will help you to fix your Samsung Health app related issue.
Samsung Health App Notification Not Working
Samsung Health app notification not working because you have not enabled the notification for Samsung Health app.
For Android users, Go to settings >> Go to apps >> Tap on Samsung Health app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Samsung Health app >> Toggle ON notifications.
Notification will be enabled for Samsung Health app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Samsung Health app issue, check for stable internet connection, Close then Reopen app and update Samsung Health app to latest version. This will fix your issue and the Samsung Health App will work fine.
Alternately, If there is some bug or glitch in Samsung Health App. So, in this case wait till the bug is resolved by Samsung Health team.
After that also update the Samsung Health app to latest version if available and Samsung Health App will work fine.
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