Fix: Royal Mail App Not Working

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Are you facing issues in the Royal Mail app, Royal Mail app not working for you? 

Are you facing any of below issue:

  • Royal Mail app crashing/ freezing/ stopping
  • Royal Mail app stuck on loading 
  • Royal Mail login issue 
  • Royal Mail something went wrong 
  • Royal Mail app black screen or white screen

Don’t worry you are not alone. Lot of other people also face the same issue.

In this article, we will explain why the Royal Mail app not working and how to fix it.

Why Is Royal Mail App Not Working?

If Royal Mail app not working, It can happen due to several reasons, such as:

  • Your device is not compatible with Royal Mail app
  • You have turned on the low data mode in your mobile
  • You haven’t updated the Royal Mail app in a long while
  • There may be a glitch or a bug in the Royal Mail app.
  • Royal Mail server is down
  • Your Wi-Fi or mobile data is not working properly

How To Fix Royal Mail App Not Working?

Fix 1: Try Alternating Between Wi-Fi And Mobile Data

One of the most common reasons why Royal Mail app is not working is an unstable internet connection. 

So, The first step is to check and ensure a stable internet connection.

However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.

Try alternating between Wi-Fi and mobile data to see if Royal Mail app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed. Turn ON and OFF your mobile data or check router in case you are using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 2: Try Closing And Reopening Royal Mail App 

Sometime, closing and again opening the Royal Mail app resolved the issue. 

So, First close the app and then try to open again. It will fix your issue and Royal Mail app will work fine.

If still Royal Mail app not working then try out other fixes.

Fix 3: Check Royal Mail Server Is Down Or Not

If Royal Mail is not working then there are chances that there are some bugs or glitch in Royal Mail App or Royal Mail server is down. 

There are many ways to check if Royal Mail server is down or if there is some bug/ glitch in Royal Mail.

First way is to go to downdetector >> Search for Royal Mail >> check if there is a spike in the graph or not.

If there is a spike then either Royal Mail server is down or there is some bug.

Another way is just search on Twitter “Royal Mail down”. You can check the latest tweets regarding the same or not.

In this case, you can’t do anything so just wait for some time until the bug is resolved by Royal Mail team or Royal Mail server is up.

Fix 4: Log Out And Login Into Royal Mail App

You can try to logout from the app and then again login into the app. 

After that check issue is resolved or not.

If still Royal Mail app is not working then try out other fixes.

Fix 5: Clear Royal Mail App Cache

Most of the time, when there is some issue with Royal Mail app, clearing the app cache will resolve the issue. 

So, To fix the Royal Mail app issue, clear Royal Mail app cache. To clear the Royal Mail App cache,

For Android users, Go to settings >> Find Royal Mail App and click on that >> Tap on clear cache >> Royal Mail App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find Royal Mail App and click on that >> Tap on iPhone Storage >>  Tap on Offload App button >> Again Reinstall Royal Mail app.

Check Royal Mail app working or not after Clearing the app cache.

Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model. 

Fix 6: Disable Battery Saving Mode

Make sure nothing is being affected by “Low Power Mode.” 

Low Power Mode is OK, however if you do, make sure you open SweatRoyal Mail at least once every 12 hours.

For Android users, Go to settings >> Search for SweatRoyal Mail app >> Toggle OFF Battery Saver mode if it is Toggle ON. 

For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON. 

Note: Available screens, settings or steps may vary by software version, and phone model. 

Fix 7: Delete And Reinstall Royal Mail App

To Fix Royal Mail app issue, first delete and then reinstall the Royal Mail app. Sometimes Uninstalling and Reinstalling the Royal Mail app will resolve the issue. 

So, First Uninstall the app from your phone after that re-install again and check Royal Mail app is working or not. 

If still Royal Mail app is still not working then try other fixes.

Fix 8: Update Royal Mail App To Latest Version

One of the potential reason for Royal Mail app stopped working is you are using older version of Royal Mail app.

Updating the Royal Mail app to the latest version will fix all previous bug in the app which were known to Royal Mail support team.

Always update the Royal Mail app with the latest version because sometimes the old version does not work perfectly.

If your Royal Mail app version is outdated then it may not work properly. 

Updating the Royal Mail app to the latest version will fix all previous bug in the app which were known to Royal Mail support team.

‘Update’ means you’re not on the latest version and you need to update your App.

You can also do an auto update of the app if you want, that will keep your app updated always with the latest version and bug free.

For Android users, Update Royal Mail app from Royal Mail.

For iPhone users, Update Royal Mail app from App Store.

Fix 9: Disable VPN 

If you are using VPN in your device and it’s enabled then Royal Mail App might not work.

So, First disable the VPN in your device and then check if the Royal Mail app will work.

Fix 10: Check Compatibility Of Your Device With Royal Mail App

If Royal Mail app is not working on your device, then first check compatibility of your device with Royal Mail app. 

If your device is not compatible with the Royal Mail app then use another device which is compatible with Royal Mail app, Royal Mail app will work fine and the issue will be resolved.

Fix 11: Hard Reboot Your Device

If the above solution is not working then sometimes, there is an issue with your device not Royal Mail app. So, Close the Royal Mail app and hard reboot your device.

After rebooting the device, Royal Mail App will work fine.

Fix 12: Contact Royal Mail Support Team

After performing the above fixes, if Royal Mail app still not working then contact Royal Mail support team.

Explain your issue properly to Royal Mail support team. After that follow the Royal Mail team instruction.

They will help you to fix your Royal Mail app related issue.

Royal Mail App Notification Not Working

Royal Mail app notification not working because you have not enabled the notification for Royal Mail app.

For Android users, Go to settings >> Go to apps >> Tap on Royal Mail app >> Toggle ON notification.

For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Royal Mail app >> Toggle ON notifications.

Notification will be enabled for Royal Mail app.

Note: Available screens, settings or steps may vary by software version, and phone model. 

Conclusion

To Fix Royal Mail app issue, check for stable internet connection, Close then Reopen app and update Royal Mail app to latest version. This will fix your issue and the Royal Mail App will work fine.

Alternately, If there is some bug or glitch in Royal Mail App. So, in this case, wait till the bug is resolved by Royal Mail team. 

After that also update the Royal Mail app to latest version if available and Royal Mail App will work fine.