Fix: RBC App Not Working

RBC App 1

Royal Bank of Canada is a Canadian multinational financial services company and the largest bank in Canada by market capitalization.

The RBC(Royal Bank of Canada) Mobile app gives you personalized tools and insights so you can save, spend and manage your money with ease. The RBC Mobile app takes mobile banking to the next level.

Are you facing issue in RBC app, RBC app not working for you? Don’t worry you are not alone. Lot of other people also facing same issue.

In this article, we will explain why RBC app not working and how to fix it.

Why Is RBC App Not Working?

If RBC app not working, It can happen due to several reasons, such as:

  • There is some technical issue in RBC app or RBC server is down.
  • Your network connection is turned off
  • You have turned on the low data mode in your mobile
  • You haven’t updated the app in a long while
  • You haven’t cleared the app cache 
  • Your Wi-Fi or mobile data is not working properly

How To Fix “RBC App Not Working”?

Fix 1: Wait For Sometime Until RBC Technical Issue Resolved 

If RBC not working then high chances that there are some technical issue in RBC App or RBC app server is down and RBC team already know and is working to resolve the issue. 

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In this case, you can’t do anything so just wait till issue is resolved from RBC team side or RBC server is up.

Fix 2: Check For Stable Internet Connection

Make sure you have good internet speed or stable internet connection. If your mobile data speed to wifi network is slow then you may experience issue in RBC App.

So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 3: Clear RBC App Cache

Most of time, when there is some issue with app, clearing the app cache will resolve the issue. 

So, To fix RBC app issue, clear RBC app cache. To clear the RBC App cache,

For android users, Go to settings >> Find RBC App >> Tap on clear cache. RBC App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Tap on iPhone Storage >> Find RBC App and click on that >> tap on Offload App button >> again reinstall RBC app.

Check RBC app working or not after Clearing the cache.

Fix 4: Uninstall And Reinstall RBC App

To Fix RBC app issue, first uninstall and then reinstall the RBC app. Sometime Uninstalling and Reinstalling the RBC app will resolve the issue. 

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So, First Uninstall the app from your phone after that re install again and check RBC app is working or not. 

If still RBC app not working then try other fixes.

Fix 5: Update RBC App To Latest Version

To Fix RBC app issue, update RBC app with latest version because Sometime old version not work perfectly.

If your RBC app version is outdated then it may not work properly. 

Also updating the RBC app to latest version will fix all previous bug in the app which were known to RBC support team.

You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.

Fix 6: Sync Date & Time Settings

Sometimes RBC app may not work properly if your device data & time settings are not synced with real date & time. 

So, Make your device data & time sync with real date & time. After that, Check RBC app working properly or not.

Fix 7: Check Compatibility Of Your Phone With RBC App

If RBC app not working in your phone, then first check compatibility of your phone with RBC app. 

If your phone is not compatible with RBC app then use another phone, RBC app will work fine and the issue will be resolved.

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Fix 8: Restart Your Phone

If above solution not working then Sometime, there is an issue with your phone not RBC app. So, Close the RBC app and restart your phone.

After Restarting the phone, check RBC App will work fine.

Also Read: What Does Do Not Disturb Do?


To Fix RBC app not working issue, check for stable internet connection and Uninstall and install the RBC app. This will fix your issue and RBC App will work fine.

Alternately, there are chances that there are some technical issues in RBC App. So, in this case wait till the those technical issues resolved from RBC team. After that also update RBC app to latest version if available. After that RBC App will work fine.

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