With Railcard app, you can get quick and easy access to discounted fares. With Railcard, you can avoid queue by simply after buying the card online and add it to your phone.
With Railcard, you get discounted fair uproot 1/3 off the fair. Railcard is suitable for storing newly-purchased 16-25 Railcards, 26-30 Railcards, Family & Friends Railcard, Senior Railcards, Two Together Railcards, Disabled Persons Railcards, Network Railcards, and 16-17 Savers.
Are you facing issue in Railcard app, Railcard app not working for you? Don’t worry you are not alone. Lot of other people also facing same issue.
In this article, we will explain why Railcard app not working and how to fix it.
Why Railcard App Not Working?
Railcard app is not working either because of some technical issues in Railcard app or unstable internet connection.
Apart from this, there might be chances that you recently updated the latest version of Railcard app and there is some bug/ glitch in the latest version.
How To Fix “Railcard App Not Working”?
Fix 1: Wait For Sometime Till Technical Issue Is Resolved
If Railcard app not working then high chances that there are some technical issue in Railcard App and Railcard App team already know and working to resolve the issue.
Due to this, some customers will unable to load their Digital Railcards on their Smart Devices. If you are travelling, you can direct message us on Railcard Facebook, Twitter etc. In this situation, just wait till all technical issues resolved from the Railcard team.
Fix 2: Check Your Internet Connection
Make sure you have good internet speed or stable internet connection. If your mobile data speed to wifi network is slow then you may experience issue in Railcard App.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Fix 3: Clear Railcard App Cache
Most of time , when there is some issue with app, clearing the app cache resolve the issue.
So, To fix Railcard app issue, clear Railcard app cache. To clear the Railcard App cache,
For android users, Go to settings >> Find Railcard App >> Tap on clear cache. Railcard App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Tap on iPhone Storage >> Find Railcard App and click on that >> tap on Offload App button >> again reinstall Railcard app.
Check Railcard app working or not after Clearing the cache.
Fix 4: Uninstall And Reinstall Railcard App
To Fix Railcard app issue, first uninstall and then reinstall the Railcard app. Sometime Uninstalling and Reinstalling the Railcard app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Railcard app is working or not.
If still Railcard app not working then try other fixes.
Fix 5: Update Railcard App To Latest Version
To Fix Railcard app, update Railcard app with latest version because Sometime old version not work perfectly.
If your Railcard app version is outdated then it may not work properly.
Also updating the Railcard app to latest version will fix all previous bug in the app which were known to Railcard support team.
You can also enable auto update of the app if you want, that will keep your app updated always with latest version and bug free.
Fix 6: Install The Old Version Of Railcard App
To Fix the Railcard app not working then you can install the old version of Railcard app. Sometime there might be some bug in the latest version.
So, for temporary install old version till next version came after fixing the bug. But this temporary fix only work for android users not iPhone users.
You can download old Railcard app version from here: https://m.apkpure.com/railcard/com.raildeliverygroup.railcard
Fix 7: Restart Your Phone
If above solution not working then Sometime, there is an issue with your phone not Railcard app. So, Close the Railcard app and restart your phone.
After Restarting the phone, check Railcard App will work fine.
Railcard Not Displaying In App
If Railcard not displaying in the app then uninstalling and installing the Railcard App will fix this issue. Alternatively Update Railcard app to latest version from play store or App Store accordingly which device you are using.
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To Fix “Railcard app not working”, uninstall and install the Railcard app or update to latest version if available.
Alternately, there are chances that there are some technical issues in Railcard App. So, in this case wait till the those technical issues resolved from Railcard App team.