Maintain the confidentiality of your communications. Proton Mail is a Switzerland encrypted email service. Their all-new email client, used by millions across the globe, safeguards their messages and provides everything they need to simply manage their inbox.
Are you facing issue in Proton Mail app, Proton Mail app not working for you? Don’t worry you are not alone. Lot of other people also facing same issue.
In this article, we will explain why Proton Mail app not working and how to fix it.
Why Is Proton Mail App Not Working?
If Proton Mail app not working, It can happen due to several reasons, such as:
- There is some technical issue in Proton Mail app or Proton Mail server is down.
- Your network connection is turned off
- You have turned on the low data mode in your mobile
- You haven’t updated the app in a long while
- You haven’t cleared the app cache
- Your Wi-Fi or mobile data is not working properly
How To Fix “Proton Mail App Not Working”?
Fix 1: Wait For Sometime Until Proton Mail Technical Issue Resolved
If Proton Mail not working then high chances that there are some technical issue in Proton Mail App or Proton Mail app server is down and Proton Mail team already know and is working to resolve the issue.
In this case, you can’t do anything so just wait till issue is resolved from Proton Mail team side or Proton Mail server is up.
Fix 2: Check For Stable Internet Connection
Make sure you have good internet speed or stable internet connection. If your mobile data speed to wifi network is slow then you may experience issue in Proton Mail App.
Because most of time problem is with internet connection.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 3: Log Out And Login Into Proton Mail App
To Fix Proton Mail App issue, first logout from the app and then again login into the app. This Will fix the issue and Proton Mail App will work fine.
If still Proton Mail app not working then try out other fixes.
Fix 4: Clear Proton Mail App Cache
Most of time, when there is some issue with Proton Mail app, clearing the app cache will resolve the issue.
So, To fix Proton Mail app issue, clear Proton Mail app cache. To clear the Proton Mail App cache,
For android users, Go to settings >> Find Proton Mail App and click on that >> Tap on clear cache. Proton Mail App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Proton Mail App and click on that >> Tap on iPhone Storage >> tap on Offload App button >> again reinstall Proton Mail app.
Check Proton Mail app working or not after Clearing the cache.
Fix 5: Delete And Reinstall Proton Mail App
To Fix Proton Mail app issue, first delete and then reinstall the Proton Mail app. Sometime Uninstalling and Reinstalling the Proton Mail app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Proton Mail app is working or not.
If still Proton Mail app not working then try other fixes.
Fix 6: Update Proton Mail App To Latest Version
To Fix Proton Mail app issue, update Proton Mail app with latest version because Sometime old version not work perfectly.
If your Proton Mail app version is outdated then it may not work properly.
Also updating the Proton Mail app to latest version will fix all previous bug in the app which were known to Proton Mail support team.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
Fix 7: Sync Date & Time Settings
Sometimes Proton Mail app may not work properly if your device data & time settings are not synced with real date & time.
So, Make your device data & time sync with real date & time. After that, Check Proton Mail app working properly or not.
Fix 8: Check Compatibility Of Your Phone With Proton Mail App
If Proton Mail app not working in your phone, then first check compatibility of your phone with Proton Mail app.
If your phone is not compatible with Proton Mail app then use another phone, Proton Mail app will work fine and the issue will be resolved.
Fix 9: Restart Your Phone
If above solution not working then Sometime, there is an issue with your phone not Proton Mail app. So, Close the Proton Mail app and restart your phone.
After Restarting the phone, check Proton Mail App will work fine.
Also Read: What Does Do Not Disturb Do?
Conclusion
To Fix Proton Mail app not working issue, check for stable internet connection and Uninstall and install the Proton Mail app. This will fix your issue and Proton Mail App will work fine.
Alternately, there are chances that there are some technical issues in Proton Mail App. So, in this case wait till the those technical issues resolved from Proton Mail team. After that also update Proton Mail app to latest version if available. After that Proton Mail App will work fine.
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