The rewards program unlike any other.
With exclusive events and offers based on the items you buy most, the PC Optimum program is tailored specifically to you.
And the more you use the program the better it gets – and the more free stuff you get.
Are you facing issue in PC Optimum app, PC Optimum app not working for you?
Or PC Optimum app crashing or PC Optimum app not loading or PC Optimum login issue.
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why PC Optimum app not working and how to fix it.
Why Is PC Optimum App Not Working?
If PC Optimum app not working, It can happen due to several reasons, such as:
- Your device is not compatible with PC Optimum app
- You have turned on the low data mode in your mobile
- You haven’t updated the PC Optimum app in a long while
- There may be a glitch or a bug in the PC Optimum app.
- PC Optimum server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix PC Optimum App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why PC Optimum app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if PC Optimum app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening PC Optimum App
Sometime, closing and again opening the PC Optimum app resolved the issue.
So, To fix PC Optimum app related issue, first close the app and then try to open again.
It will fix your issue and PC Optimum app will work fine.
If still PC Optimum app not working then try out other fixes.
Fix 3: Check PC Optimum Server Is Down Or Not
If PC Optimum is not working then there are chances that there are some bug or glitch in PC Optimum App or PC Optimum server is down.
There are many ways to check if PC Optimum server is down or if there is some bug/ glitch in PC Optimum.
First way is go to downdetector >> Search for PC Optimum >> check if there is spike in the graph or not.
If there is spike then either PC Optimum server is down or there is some bug.
Another way is just search on Twitter “PC Optimum down”.
You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by PC Optimum team or PC Optimum server is up.
Fix 4: Log Out And Login Into PC Optimum App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still PC Optimum app not working then try out other fixes.
Fix 5: Clear PC Optimum App Cache
Most of time, when there is some issue with PC Optimum app, clearing the app cache will resolve the issue.
So, To fix the PC Optimum app issue, clear PC Optimum app cache.
To clear the PC Optimum App cache,
For Android users, Go to settings >> Find PC Optimum App and click on that >> Tap on clear cache >> PC Optimum App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find PC Optimum App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall PC Optimum app.
Check PC Optimum app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall PC Optimum App
To Fix PC Optimum app issue, first delete and then reinstall the PC Optimum app.
Sometime Uninstalling and Reinstalling the PC Optimum app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check PC Optimum app is working or not.
If still PC Optimum app not working then try other fixes.
Fix 8: Update PC Optimum App To Latest Version
One of the potential reason for PC Optimum app stopped working is you are using older version of PC Optimum app.
Updating the PC Optimum app to latest version will fix all previous bug in the app which were known to PC Optimum support team.
Always update PC Optimum app with latest version because Sometime old version not work perfectly.
If your PC Optimum app version is outdated then it may not work properly.
Updating the PC Optimum app to latest version will fix all previous bug in the app which were known to PC Optimum support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update PC Optimum app from PC Optimum.
For iPhone users, Update PC Optimum app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then PC Optimum App might not work.
So, First disable the VPN in your device and then check PC Optimum app will work.
Fix 10: Check Compatibility Of Your Device With PC Optimum App
If PC Optimum app not working on your device, then first check compatibility of your device with PC Optimum app.
If your device is not compatible with the PC Optimum app then use another device which is compatible with PC Optimum app, PC Optimum app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not PC Optimum app.
So, Close the PC Optimum app and hard reboot your device.
After rebooting the device, PC Optimum App will work fine.
Fix 12: Contact PC Optimum Support Team
After performing the above fixes, if PC Optimum app still not working then contact PC Optimum support team.
Explain your issue properly to PC Optimum support team.
After that follow the PC Optimum team instruction.
They will help you to fix your PC Optimum app related issue.
PC Optimum App Notification Not Working
PC Optimum app notification not working because you have not enabled the notification for PC Optimum app.
For Android users, Go to settings >> Go to apps >> Tap on PC Optimum app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on PC Optimum app >> Toggle ON notifications.
Notification will be enabled for PC Optimum app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix PC Optimum app issue, check for stable internet connection, Close then Reopen app and update PC Optimum app to latest version.
This will fix your issue and the PC Optimum App will work fine.
Alternately, If there is some bug or glitch in PC Optimum App.
So, in this case wait till the bug is resolved by PC Optimum team.
After that also update the PC Optimum app to latest version if available and PC Optimum App will work fine.
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