Fix: OLG App Not Working

app working

Are you facing issue in OLG app, OLG app not working for you? Or OLG app crashing or OLG app not loading or OLG login issue. 

Don’t worry you are not alone. Lot of other people also face the same issue.

In this article, we will explain why OLG app not working and how to fix it.

Why Is OLG App Not Working?

If OLG app not working, It can happen due to several reasons, such as:

  • There may be a glitch or a bug in the OLG app.
  • Your device is not compatible with OLG app
  • You are using VPN on Your device
  • You have turned on the low data mode in your mobile
  • You haven’t updated the OLG app in a long while
  • Your Wi-Fi or mobile data is not working properly

How To Fix “OLG App Not Working”?

Fix 1: Check For Stable Internet Connection

One of the most common reasons why your OLG app not working is an unstable internet connection. 

So, The first step is to check and ensure a stable internet connection.

Try alternating between Wi-Fi and mobile data to see if OLG app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 2: Try Closing And Reopening OLG App 

Sometime, closing and again opening the app resolve OLG app related issue. 

So, To fix OLG app related issue, first close the app and then try to open again. It will fix your issue and OLG app will work fine.

If still OLG app not working then try out other fixes.

Fix 3: Clear OLG App Cache

Most of time, when there is some issue with OLG app, clearing the app cache will resolve the issue. 

So, To fix the OLG app issue, clear OLG app cache. To clear the OLG App cache,

For Android users, Go to settings >> Find OLG App and click on that >> Tap on clear cache. OLG App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find OLG App and click on that >> Tap on iPhone Storage >>  Tap on Offload App button >> Again Reinstall OLG app.

Check OLG app working or not after Clearing the app cache.

Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model. 

Fix 4: Delete And Reinstall OLG App

To Fix OLG app issue, first delete and then reinstall the OLG app. Sometime Uninstalling and Reinstalling the OLG app will resolve the issue. 

So, First Uninstall the app from your phone after that re install again and check OLG app is working or not. 

If still OLG app not working then try other fixes.

Fix 5: Update OLG App To Latest Version

To Fix OLG app issue, update OLG app with latest version because Sometime old version not work perfectly.

If your OLG app version is outdated then it may not work properly. 

Also updating the OLG app to latest version will fix all previous bug in the app which were known to OLG support team.

You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.

Fix 6: Disable VPN 

If you are using VPN in your device and its enabled when you login into OLG app then OLG App might not work.

So, To Fix OLG App issue, first disable the VPN in your device and then check OLG app will work.

Fix 7: Check Compatibility Of Your Device With OLG App

If OLG app not working in your device, then first check compatibility of your device with OLG app. 

If your device is not compatible with the OLG app then use another device which is compatible with OLG app, OLG app will work fine and the issue will be resolved.

Fix 8: Restart Your Device

If above solution not working then sometimes, there is an issue with your device not OLG app. So, Close the OLG app and restart your device.

After Restarting the device, OLG App will work fine.

Fix 9: Wait For Sometime Until OLG Team Fix The Bug

If OLG is not working then there are chances that there are some bug or glitch in OLG App or OLG app server is down and OLG team already know and is working to resolve the issue. 

In this case, you can’t do anything so just wait till bug is resolved by OLG team side or OLG server is up.

Also Read: What Does Do Not Disturb Do?


To Fix OLG app issue, check for stable internet connection, Close then Reopen app and update OLG app to latest version. This will fix your issue and the OLG App will work fine.

Alternately, If there is some bug or glitch in OLG App. So, in this case wait till the bug is resolved by OLG team. 

After that also update the OLG app to latest version if available and OLG App will work fine.