Fix: NGL App Not Working

NGL App Not Working

NGL is an anonymous messaging app for Instagram, enabling people to receive anonymous messages through an NGL link that is intended to be placed on a user’s profile or Stories. Both Android and iPhone users may download the app.

Are you facing issue in NGL app, NGL app not working for you? Don’t worry you are not alone. Lot of other people also facing same issue.

In this article, we will explain why NGL app not working and how to fix it.

Why Is NGL App Not Working?

NGL app is not working because of some technical issues in NGL app or unstable internet connection. 

Apart from this, there might be chances that you recently updated the latest version of NGL app and there is some bug/ glitch in the latest version.

How To Fix “NGL App Not Working”?

Fix 1: Wait For Sometime Until NGL Technical Issue Resolved 

If NGL not working then high chances that there are some technical issue in NGL App or NGL app server is down and NGL team already know and is working to resolve the issue. 

In this case, you can’t do anything so just wait till issue is resolved from NGL team side or NGL server is up.

Fix 2: Check Your Internet Connection

Make sure you have good internet speed or stable internet connection. If your mobile data speed to wifi network is slow then you may experience issue in NGL App.

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So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 3: Clear NGL App Cache

Most of time , when there is some issue with app, clearing the app cache resolve the issue. 

So, To fix NGL app issue, clear NGL app cache. To clear the NGL App cache,

For Android users, Go to settings >> Find NGL App >> Tap on clear cache. NGL App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Tap on iPhone Storage >> Find NGL App and click on that >> Tap on Offload App button >> Again Reinstall NGL app.

Check NGL app working or not after Clearing the cache.

Fix 4: Uninstall And Reinstall NGL App

To Fix NGL app issue, first uninstall and then reinstall the NGL app. Sometime Uninstalling and Reinstalling the NGL app will resolve the issue. 

So, First Uninstall the app from your phone after that re install again and check NGL app is working or not. 

If still NGL app not working then try other fixes.

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Fix 5: Update NGL App To Latest Version

To Fix NGL app issue, update NGL app with latest version because Sometime old version not work perfectly.

If your NGL app version is outdated then it may not work properly. 

Also updating the NGL app to latest version will fix all previous bug in the app which were known to NGL support team.

You can also eNGLle auto update of the app if you want, that will keep your app updated always with latest version and bug free.

Fix 6: Install The Old Version Of NGL App

To Fix the NGL app not working , you can install the old version of NGL app. Sometime there might be some bug in the latest version.

So, for temporary install old version till next version came after fixing the bug. But this temporary fix only work for android users not iPhone users.

You can download old NGL app version from here:

Fix 7: Sync Date & Time Settings

Sometimes NGL app may not work properly if your device data & time settings are not synced with real date & time. 

So, Make your device data & time sync with real date & time. After that, Check NGL app working properly or not.

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Fix 8: Check Compatibility Of Your Phone With NGL App

If NGL app not working in your phone, then first check compatibility of your phone with NGL app. 

If your phone is not compatible with NGL app then use another phone, NGL app will work and the issue with be resolved.

Fix 9: Restart Your Phone

If above solution not working then Sometime, there is an issue with your phone not NGL app. So, Close the NGL app and restart your phone.

After Restarting the phone, check NGL App will work fine.


To Fix NGL app issue, Uninstall and install the NGL app or update to latest version if available. This will fix your issue and NGL App will work fine.

Alternately, there are chances that there are some technical issues in NGL App. So, in this case wait till the those technical issues resolved from NGL team. After that NGL App will work fine.

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