myGovID is the Australian Government’s digital identity app that allows you to prove who you are and sign in to participating government online services.
Are you facing issue in myGovID app, myGovID app not working for you?
Or myGovID app crashing or myGovID app not loading or myGovID login issue.
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why myGovID app not working and how to fix it.
Why Is myGovID App Not Working?
If myGovID app not working, It can happen due to several reasons, such as:
- Your device is not compatible with myGovID app
- You have turned on the low data mode in your mobile
- You haven’t updated the myGovID app in a long while
- There may be a glitch or a bug in the myGovID app.
- myGovID server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix MyGovID App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why myGovID app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if myGovID app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening MyGovID App
Sometime, closing and again opening the myGovID app resolved the issue.
So, To fix myGovID app related issue, first close the app and then try to open again.
It will fix your issue and myGovID app will work fine.
If still myGovID app not working then try out other fixes.
Fix 3: Check MyGovID Server Is Down Or Not
If myGovID is not working then there are chances that there are some bug or glitch in myGovID App or myGovID server is down.
There are many ways to check if myGovID server is down or if there is some bug/ glitch in myGovID.
First way is go to downdetector >> Search for myGovID >> check if there is spike in the graph or not.
If there is spike then either myGovID server is down or there is some bug.
Another way is just search on Twitter “myGovID down”.
You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by myGovID team or myGovID server is up.
Fix 4: Log Out And Login Into MyGovID App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still myGovID app not working then try out other fixes.
Fix 5: Clear MyGovID App Cache
Most of time, when there is some issue with myGovID app, clearing the app cache will resolve the issue.
So, To fix the myGovID app issue, clear myGovID app cache.
To clear the myGovID App cache,
For Android users, Go to settings >> Find myGovID App and click on that >> Tap on clear cache >> myGovID App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find myGovID App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall myGovID app.
Check myGovID app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall MyGovID App
To Fix myGovID app issue, first delete and then reinstall the myGovID app.
Sometime Uninstalling and Reinstalling the myGovID app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check myGovID app is working or not.
If still myGovID app not working then try other fixes.
Fix 8: Update MyGovID App To Latest Version
One of the potential reason for myGovID app stopped working is you are using older version of myGovID app.
Updating the myGovID app to latest version will fix all previous bug in the app which were known to myGovID support team.
Always update myGovID app with latest version because Sometime old version not work perfectly.
If your myGovID app version is outdated then it may not work properly.
Updating the myGovID app to latest version will fix all previous bug in the app which were known to myGovID support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update myGovID app from myGovID.
For iPhone users, Update myGovID app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then myGovID App might not work.
So, First disable the VPN in your device and then check myGovID app will work.
Fix 10: Check Compatibility Of Your Device With MyGovID App
If myGovID app not working on your device, then first check compatibility of your device with myGovID app.
If your device is not compatible with the myGovID app then use another device which is compatible with myGovID app, myGovID app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not myGovID app.
So, Close the myGovID app and hard reboot your device.
After rebooting the device, myGovID App will work fine.
Fix 12: Contact MyGovID Support Team
After performing the above fixes, if myGovID app still not working then contact myGovID support team.
Explain your issue properly to myGovID support team.
After that follow the myGovID team instruction.
They will help you to fix your myGovID app related issue.
MyGovID App Notification Not Working
myGovID app notification not working because you have not enabled the notification for myGovID app.
For Android users, Go to settings >> Go to apps >> Tap on myGovID app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on myGovID app >> Toggle ON notifications.
Notification will be enabled for myGovID app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix myGovID app issue, check for stable internet connection, Close then Reopen app and update myGovID app to latest version.
This will fix your issue and the myGovID App will work fine.
Alternately, If there is some bug or glitch in myGovID App.
So, in this case wait till the bug is resolved by myGovID team.
After that also update the myGovID app to latest version if available and myGovID App will work fine.
Similar Posts:
