Fix: My Verizon App Not Working

My Verizon app

My Verizon is the central core of your Verizon experience, enabling you to monitor account changes and the newest offers, transfer to Verizon with ease, and much more.

Are you facing issue in My Verizon app, My Verizon app not working for you? Don’t worry you are not alone. Lot of other people also facing same issue.

In this article, we will explain why My Verizon app not working and how to fix it.

Why Is My Verizon App Not Working?

If My Verizon app not working, It can happen due to several reasons, such as:

  • There is some technical issue in My Verizon app or My Verizon server is down.
  • Your network connection is turned off
  • You have turned on the low data mode in your mobile
  • You haven’t updated the app in a long while
  • You haven’t cleared the app cache 
  • Your Wi-Fi or mobile data is not working properly

How To Fix “My Verizon App Not Working”?

Fix 1: Wait For Sometime Until My Verizon Technical Issue Resolved 

If My Verizon not working then high chances that there are some technical issue in My Verizon App or My Verizon app server is down and My Verizon team already know and is working to resolve the issue. 

In this case, you can’t do anything so just wait till issue is resolved from My Verizon team side or My Verizon server is up.

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Fix 2: Check For Stable Internet Connection

Make sure you have good internet speed or stable internet connection. If your mobile data speed to wifi network is slow then you may experience issue in My Verizon App.

Because most of time problem is with internet connection.

So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 3: Clear My Verizon App Cache

Most of time, when there is some issue with My Verizon app, clearing the app cache will resolve the issue. 

So, To fix My Verizon app issue, clear My Verizon app cache. To clear the My Verizon App cache,

For android users, Go to settings >> Find My Verizon App and click on that >> Tap on clear cache. My Verizon App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find My Verizon App and click on that >> Tap on iPhone Storage >>  tap on Offload App button >> again reinstall My Verizon app.

Check My Verizon app working or not after Clearing the cache.

Fix 4: Delete And Reinstall My Verizon App

To Fix My Verizon app issue, first delete and then reinstall the My Verizon app. Sometime Uninstalling and Reinstalling the My Verizon app will resolve the issue. 

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So, First Uninstall the app from your phone after that re install again and check My Verizon app is working or not. 

If still My Verizon app not working then try other fixes.

Fix 5: Update My Verizon App To Latest Version

To Fix My Verizon app issue, update My Verizon app with latest version because Sometime old version not work perfectly.

If your My Verizon app version is outdated then it may not work properly. 

Also updating the My Verizon app to latest version will fix all previous bug in the app which were known to My Verizon support team.

You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.

Fix 6: Sync Date & Time Settings

Sometimes My Verizon app may not work properly if your device data & time settings are not synced with real date & time. 

So, Make your device data & time sync with real date & time. After that, Check My Verizon app working properly or not.

Fix 7: Check Compatibility Of Your Phone With My Verizon App

If My Verizon app not working in your phone, then first check compatibility of your phone with My Verizon app. 

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If your phone is not compatible with My Verizon app then use another phone, My Verizon app will work fine and the issue will be resolved.

Fix 8: Restart Your Phone

If above solution not working then Sometime, there is an issue with your phone not My Verizon app. So, Close the My Verizon app and restart your phone.

After Restarting the phone, check My Verizon App will work fine.

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To Fix My Verizon app not working issue, check for stable internet connection, delete and Reinstall the My Verizon app. This will fix your issue and My Verizon App will work fine.

Alternately, there are chances that there are some technical issues in My Verizon App. So, in this case wait till the those technical issues resolved from My Verizon team. 

After that also update My Verizon app to latest version if available. After that My Verizon App will work fine.

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