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Are you facing issue in My Sky app, My Sky app not working for you?
Or My Sky app crashing or My Sky app not loading or My Sky login issue.
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why My Sky app not working and how to fix it.
Why Is My Sky App Not Working?
If My Sky app not working, It can happen due to several reasons, such as:
- Your device is not compatible with My Sky app
- You have turned on the low data mode in your mobile
- You haven’t updated the My Sky app in a long while
- There may be a glitch or a bug in the My Sky app.
- My Sky server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix My Sky App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why My Sky app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if My Sky app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening My Sky App
Sometime, closing and again opening the My Sky app resolved the issue.
So, To fix My Sky app related issue, first close the app and then try to open again. It will fix your issue and My Sky app will work fine.
If still My Sky app not working then try out other fixes.
Fix 3: Check My Sky Server Is Down Or Not
If My Sky is not working then there are chances that there are some bug or glitch in My Sky App or My Sky server is down.
There are many ways to check if My Sky server is down or if there is some bug/ glitch in My Sky.
First way is go to downdetector >> Search for My Sky >> check if there is spike in the graph or not.
If there is spike then either My Sky server is down or there is some bug.
Another way is just search on Twitter “My Sky down”. You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by My Sky team or My Sky server is up.
Fix 4: Log Out And Login Into My Sky App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still My Sky app not working then try out other fixes.
Fix 5: Clear My Sky App Cache
Most of time, when there is some issue with My Sky app, clearing the app cache will resolve the issue.
So, To fix the My Sky app issue, clear My Sky app cache. To clear the My Sky App cache,
For Android users, Go to settings >> Find My Sky App and click on that >> Tap on clear cache >> My Sky App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find My Sky App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall My Sky app.
Check My Sky app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall My Sky App
To Fix My Sky app issue, first delete and then reinstall the My Sky app. Sometime Uninstalling and Reinstalling the My Sky app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check My Sky app is working or not.
If still My Sky app not working then try other fixes.
Fix 8: Update My Sky App To Latest Version
One of the potential reason for My Sky app stopped working is you are using older version of My Sky app.
Updating the My Sky app to latest version will fix all previous bug in the app which were known to My Sky support team.
Always update My Sky app with latest version because Sometime old version not work perfectly.
If your My Sky app version is outdated then it may not work properly.
Updating the My Sky app to latest version will fix all previous bug in the app which were known to My Sky support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update My Sky app from My Sky.
For iPhone users, Update My Sky app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then My Sky App might not work.
So, First disable the VPN in your device and then check My Sky app will work.
Fix 10: Check Compatibility Of Your Device With My Sky App
If My Sky app not working on your device, then first check compatibility of your device with My Sky app.
If your device is not compatible with the My Sky app then use another device which is compatible with My Sky app, My Sky app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not My Sky app. So, Close the My Sky app and hard reboot your device.
After rebooting the device, My Sky App will work fine.
Fix 12: Contact My Sky Support Team
After performing the above fixes, if My Sky app still not working then contact My Sky support team.
Explain your issue properly to My Sky support team. After that follow the My Sky team instruction.
They will help you to fix your My Sky app related issue.
My Sky App Notification Not Working
My Sky app notification not working because you have not enabled the notification for My Sky app.
For Android users, Go to settings >> Go to apps >> Tap on My Sky app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on My Sky app >> Toggle ON notifications.
Notification will be enabled for My Sky app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix My Sky app issue, check for stable internet connection, Close then Reopen app and update My Sky app to latest version. This will fix your issue and the My Sky App will work fine.
Alternately, If there is some bug or glitch in My Sky App. So, in this case wait till the bug is resolved by My Sky team.
After that also update the My Sky app to latest version if available and My Sky App will work fine.
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