Mobility in Montpellier Méditerranée Métropole at your fingertips!
Your transport and parking tickets on your smartphone.
Are you facing issues in the MTicket app, MTicket app not working for you?
Are you facing any of below issue:
- MTicket app crashing/ freezing/ stopping
- MTicket app stuck on loading
- MTicket login issue
- MTicket something went wrong
- MTicket app black screen or white screen
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why the MTicket app not working and how to fix it.
Why Is The MTicket App Not Working?
If MTicket app not working, It can happen due to several reasons, such as:
- Your device is not compatible with MTicket app
- You have turned on the low data mode in your mobile
- You haven’t updated the MTicket app in a long while
- There may be a glitch or a bug in the MTicket app.
- MTicket server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix MTicket App Not Working?
Fix 1: Try Alternating Between Wi-Fi And Mobile Data
One of the most common reasons why MTicket app is not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if MTicket app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you are using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening MTicket App
Sometime, closing and again opening the MTicket app resolved the issue.
So, First close the app and then try to open again. It will fix your issue and MTicket app will work fine.
If still MTicket app not working then try out other fixes.
Fix 3: Check MTicket Server Is Down Or Not
If MTicket is not working then there are chances that there are some bugs or glitch in MTicket App or MTicket server is down.
There are many ways to check if MTicket server is down or if there is some bug/ glitch in MTicket.
First way is to go to downdetector >> Search for MTicket >> check if there is a spike in the graph or not.
If there is a spike then either MTicket server is down or there is some bug.
Another way is just search on Twitter “MTicket down”. You can check the latest tweets regarding the same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by MTicket team or MTicket server is up.
Fix 4: Log Out And Login Into MTicket App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still MTicket app is not working then try out other fixes.
Fix 5: Clear MTicket App Cache
Most of the time, when there is some issue with MTicket app, clearing the app cache will resolve the issue.
So, To fix the MTicket app issue, clear MTicket app cache. To clear the MTicket App cache,
For Android users, Go to settings >> Find MTicket App and click on that >> Tap on clear cache >> MTicket App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find MTicket App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall MTicket app.
Check MTicket app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall MTicket App
To Fix MTicket app issue, first delete and then reinstall the MTicket app. Sometimes Uninstalling and Reinstalling the MTicket app will resolve the issue.
So, First Uninstall the app from your phone after that re-install again and check MTicket app is working or not.
If still MTicket app is still not working then try other fixes.
Fix 8: Update MTicket App To Latest Version
One of the potential reason for MTicket app stopped working is you are using older version of MTicket app.
Updating the MTicket app to the latest version will fix all previous bug in the app which were known to MTicket support team.
Always update the MTicket app with the latest version because sometimes the old version does not work perfectly.
If your MTicket app version is outdated then it may not work properly.
Updating the MTicket app to the latest version will fix all previous bug in the app which were known to MTicket support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with the latest version and bug free.
For Android users, Update MTicket app from MTicket.
For iPhone users, Update MTicket app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and it’s enabled then MTicket App might not work.
So, First disable the VPN in your device and then check if the MTicket app will work.
Fix 10: Check Compatibility Of Your Device With MTicket App
If MTicket app is not working on your device, then first check compatibility of your device with MTicket app.
If your device is not compatible with the MTicket app then use another device which is compatible with MTicket app, MTicket app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If the above solution is not working then sometimes, there is an issue with your device not MTicket app. So, Close the MTicket app and hard reboot your device.
After rebooting the device, MTicket App will work fine.
Fix 12: Contact MTicket Support Team
After performing the above fixes, if MTicket app still not working then contact MTicket support team.
Explain your issue properly to MTicket support team. After that follow the MTicket team instruction.
They will help you to fix your MTicket app related issue.
MTicket App Notification Not Working
MTicket app notification not working because you have not enabled the notification for MTicket app.
For Android users, Go to settings >> Go to apps >> Tap on MTicket app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on MTicket app >> Toggle ON notifications.
Notification will be enabled for MTicket app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix MTicket app issue, check for stable internet connection, Close then Reopen app and update MTicket app to latest version. This will fix your issue and the MTicket App will work fine.
Alternately, If there is some bug or glitch in MTicket App. So, in this case, wait till the bug is resolved by MTicket team.
After that also update the MTicket app to latest version if available and MTicket App will work fine.
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