Fix: Monzo App Not Working

Monzo App

Monzo app is the smart way to take control of your personal finances. Our Mastercard debit card is designed to make your money work for you.

Are you facing issue in Monzo app, Monzo app not working for you? Or Monzo having black screen or Monzo app crashing or Monzo app not loading or Monzo login issue or Monzo app not opening or launching. Don’t worry you are not alone. Lot of other people also face the same issue.

In this article, we will explain why Monzo app not working and how to fix it.

Why Is Monzo App Not Working?

If Monzo app not working, It can happen due to several reasons, such as:

  • There may be a glitch or a bug in the Monzo app or Monzo server is down.
  • Your device is not compatible with Monzo app
  • You are using VPN on Your Phone
  • You have turned on the low data mode in your mobile
  • You haven’t updated the app in a long while
  • You haven’t cleared the app cache 
  • Your Wi-Fi or mobile data is not working properly

How To Fix “Monzo App Not Working”?

Fix 1: Wait For Sometime Until Monzo Fix The Bug

If Monzo is not working then high chances that there are some bug or glitch in Monzo App or Monzo app server is down and Monzo team already know and is working to resolve the issue. 

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In this case, you can’t do anything so just wait till bug is resolved from Monzo team side or Monzo server is up.

Fix 2: Try Alternating Between Wi-Fi And Mobile Data

Try alternating between Wi-Fi and mobile data to see if Monzo app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 3: Log Out And Login Into Monzo App

To Fix Monzo App issue, first logout from the app and then again login into the app. This Will fix the issue and Monzo App will work fine.

If still Monzo app not working then try out other fixes.

Fix 4: Clear Monzo App Cache

Most of time, when there is some issue with Monzo app, clearing the app cache will resolve the issue. 

So, To fix the Monzo app issue, clear Monzo app cache. To clear the Monzo App cache,

For Android users, Go to settings >> Find Monzo App and click on that >> Tap on clear cache. Monzo App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find Monzo App and click on that >> Tap on iPhone Storage >>  Tap on Offload App button >> Again Reinstall Monzo app.

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Check Monzo app working or not after Clearing the cache.

Note: Available screens, settings or steps for clearing cache may vary by software version, and phone model. 

Fix 5: Delete And Reinstall Monzo App

To Fix Monzo app issue, first delete and then reinstall the Monzo app. Sometime Uninstalling and Reinstalling the Monzo app will resolve the issue. 

So, First Uninstall the app from your phone after that re install again and check Monzo app is working or not. 

If still Monzo app not working then try other fixes.

Fix 6: Update Monzo App To Latest Version

To Fix Monzo app issue, update Monzo app with latest version because Sometime old version not work perfectly.

If your Monzo app version is outdated then it may not work properly. 

Also updating the Monzo app to latest version will fix all previous bug in the app which were known to Monzo support team.

You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.

Fix 7: Check Compatibility Of Your Phone With Monzo App

If Monzo app not working in your phone, then first check compatibility of your phone with Monzo app. 

If your phone is not compatible with the Monzo app then use another phone which is compatible with Monzo app, Monzo app will work fine and the issue will be resolved.

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Fix 8: Disable VPN 

If you are using VPN in your phone and its enabled when you login into Monzo app then Monzo App might not work.

So, To Fix Monzo App issue, first disable the VPN in your phone and then check Monzo app will work.

Fix 9: Restart Your Device

If above solution not working then sometimes, there is an issue with your device not Monzo app. So, Close the Monzo app and restart your device.

After Restarting the device, Monzo App will work fine.

Also Read: What Does Do Not Disturb Do?


To Fix Monzo app issue, check for stable internet connection, clear cache and update Monzo app to latest version. This will fix your issue and the Monzo App will work fine.

Alternately, there are chances that there is some bug or glitch in Monzo App. So, in this case wait till the bug is resolved by Monzo team. 

After that also update the Monzo app to latest version if available and Monzo App will work fine.

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