MEGA offers user-controlled, secured cloud storage that can be accessed by mobile applications and online browsers.
Your data is encrypted and decrypted by your client devices alone, never by us, in contrast to other cloud storage providers.
Are you facing issues in the MEGA app, MEGA app not working for you?
Are you facing any of below issue:
- MEGA app crashing/ freezing/ stopping
- MEGA app stuck on loading
- MEGA login issue
- MEGA something went wrong
- MEGA app black screen or white screen
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why the MEGA app is not working and how to fix it.
Why Is The MEGA App Not Working?
If MEGA app not working, It can happen due to several reasons, such as:
- Your device is not compatible with MEGA app
- You have turned on the low data mode in your mobile
- You haven’t updated the MEGA app in a long while
- There may be a glitch or a bug in the MEGA app.
- MEGA server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix MEGA App Not Working?
Fix 1: Try Alternating Between Wi-Fi And Mobile Data
One of the most common reasons why the MEGA app is not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if the MEGA app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check the router in case you are using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Check MEGA Server Is Down Or Not
If MEGA is not working then there are chances that there is a bug or glitch in the MEGA App or the MEGA server is down.
There are many ways to check if the MEGA server is down or if there is some bug/ glitch in MEGA.
First way is to go to downdetector >> Search for MEGA >> check if there is a spike in the graph or not.
If there is a spike then either MEGA server is down or there is some bug.
Another way is just search on Twitter “MEGA down”.
You can check the latest tweets regarding the same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by the MEGA team or the MEGA server is up.
Fix 3: Log Out And Login Into MEGA App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If the MEGA app is still not working then try out other fixes.
Fix 4: Clear MEGA App Cache
Most of the time, when there is some issue with a MEGA app, clearing the app cache will resolve the issue.
To clear the MEGA App cache,
For Android users, Go to settings >> Find MEGA App and click on that >> Tap on clear cache >> MEGA App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find MEGA App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall MEGA app.
Check MEGA app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 5: Delete And Reinstall MEGA App
To Fix MEGA app issues, first delete and then reinstall the MEGA app.
Sometimes Uninstalling and Reinstalling the MEGA app will resolve the issue.
So, First Uninstall the app from your phone after that re-install again and check if the MEGA app is working or not.
If the MEGA app is still not working then try other fixes.
Fix 6: Update MEGA App To Latest Version
One of the potential reasons for the MEGA app stopped working is you are using an older version of MEGA app.
Updating the MEGA app to the latest version will fix all previous bugs in the app which were known to the MEGA support team.
Always update the MEGA app with the latest version because sometimes the old version does not work perfectly.
If your MEGA app version is outdated then it may not work properly.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with the latest version and bug free.
Fix 7: Check The Compatibility Of Your Device With MEGA App
If the MEGA app is not working on your device, then first check compatibility of your device with the MEGA app.
If your device is not compatible with the MEGA app then use another device which is compatible with the MEGA app.
The MEGA app will work fine and the issue will be resolved.
Fix 8: Hard Reboot Your Device
If the above solution is not working then sometimes, there is an issue with your device not MEGA app.
So, Close the MEGA app and hard reboot your device.
After rebooting the device, the MEGA App will work fine.
Fix 9: Contact MEGA Support Team
After performing the above fixes, if the MEGA app is still not working then contact the MEGA support team.
Explain your issue properly to the MEGA support team.
After that follow the MEGA team instruction.
They will help you to fix your MEGA app related issue.