Fix: Marcus App Not Working

Marcus by Goldman Sachs offers personal finance tools to help you save, borrow, and invest. Grow your money with a high-yield Online Savings Account, high-yield CDs and No-Penalty CDs. 

Are you facing issue in Marcus app, Marcus app not working for you? 

Or Marcus app crashing or Marcus app not loading or Marcus login issue. 

Don’t worry you are not alone. Lot of other people also face the same issue.

In this article, we will explain why Marcus app not working and how to fix it.

Why Is Marcus App Not Working?

If Marcus app not working, It can happen due to several reasons, such as:

  • Your device is not compatible with Marcus app
  • You have turned on the low data mode in your mobile
  • You haven’t updated the Marcus app in a long while
  • There may be a glitch or a bug in the Marcus app.
  • Marcus server is down
  • Your Wi-Fi or mobile data is not working properly

How To Fix Marcus App Not Working?

Fix 1: Check For Stable Internet Connection

One of the most common reasons why Marcus app not working is an unstable internet connection. 

So, The first step is to check and ensure a stable internet connection.

However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.

Try alternating between Wi-Fi and mobile data to see if Marcus app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 2: Try Closing And Reopening Marcus App 

Sometime, closing and again opening the Marcus app resolved the issue. 

So, To fix Marcus app related issue, first close the app and then try to open again. It will fix your issue and Marcus app will work fine.

If still Marcus app not working then try out other fixes.

Fix 3: Check Marcus Server Is Down Or Not

If Marcus is not working then there are chances that there are some bug or glitch in Marcus App or Marcus server is down. 

There are many ways to check if Marcus server is down or if there is some bug/ glitch in Marcus.

First way is go to downdetector >> Search for Marcus >> check if there is spike in the graph or not.

If there is spike then either Marcus server is down or there is some bug.

Another way is just search on Twitter “Marcus down”. You can check latest tweets regarding same or not.

In this case, you can’t do anything so just wait for some time until the bug is resolved by Marcus team or Marcus server is up.

Fix 4: Log Out And Login Into Marcus App

You can try to logout from the app and then again login into the app. 

After that check issue is resolved or not.

If still Marcus app not working then try out other fixes.

Fix 5: Clear Marcus App Cache

Most of time, when there is some issue with Marcus app, clearing the app cache will resolve the issue. 

So, To fix the Marcus app issue, clear Marcus app cache. To clear the Marcus App cache,

For Android users, Go to settings >> Find Marcus App and click on that >> Tap on clear cache >> Marcus App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find Marcus App and click on that >> Tap on iPhone Storage >>  Tap on Offload App button >> Again Reinstall Marcus app.

Check Marcus app working or not after Clearing the app cache.

Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model. 

Fix 6: Disable Battery Saving Mode

Make sure nothing is being affected by “Low Power Mode.” 

Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.

For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON. 

For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON. 

Note: Available screens, settings or steps may vary by software version, and phone model. 

Fix 7: Delete And Reinstall Marcus App

To Fix Marcus app issue, first delete and then reinstall the Marcus app. Sometime Uninstalling and Reinstalling the Marcus app will resolve the issue. 

So, First Uninstall the app from your phone after that re install again and check Marcus app is working or not. 

If still Marcus app not working then try other fixes.

Fix 8: Update Marcus App To Latest Version

One of the potential reason for Marcus app stopped working is you are using older version of Marcus app.

Updating the Marcus app to latest version will fix all previous bug in the app which were known to Marcus support team.

Always update Marcus app with latest version because Sometime old version not work perfectly.

If your Marcus app version is outdated then it may not work properly. 

Updating the Marcus app to latest version will fix all previous bug in the app which were known to Marcus support team.

‘Update’ means you’re not on the latest version and you need to update your App.

You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.

For Android users, Update Marcus app from Marcus.

For iPhone users, Update Marcus app from App Store.

Fix 9: Disable VPN 

If you are using VPN in your device and its enabled then Marcus App might not work.

So, First disable the VPN in your device and then check Marcus app will work.

Fix 10: Check Compatibility Of Your Device With Marcus App

If Marcus app not working on your device, then first check compatibility of your device with Marcus app. 

If your device is not compatible with the Marcus app then use another device which is compatible with Marcus app, Marcus app will work fine and the issue will be resolved.

Fix 11: Hard Reboot Your Device

If above solution not working then sometimes, there is an issue with your device not Marcus app. So, Close the Marcus app and hard reboot your device.

After rebooting the device, Marcus App will work fine.

Fix 12: Contact Marcus Support Team

After performing the above fixes, if Marcus app still not working then contact Marcus support team.

Explain your issue properly to Marcus support team. After that follow the Marcus team instruction.

They will help you to fix your Marcus app related issue.

Marcus App Notification Not Working

Marcus app notification not working because you have not enabled the notification for Marcus app.

For Android users, Go to settings >> Go to apps >> Tap on Marcus app >> Toggle ON notification.

For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Marcus app >> Toggle ON notifications.

Notification will be enabled for Marcus app.

Note: Available screens, settings or steps may vary by software version, and phone model. 

Conclusion

To Fix Marcus app issue, check for stable internet connection, Close then Reopen app and update Marcus app to latest version. This will fix your issue and the Marcus App will work fine.

Alternately, If there is some bug or glitch in Marcus App. So, in this case wait till the bug is resolved by Marcus team. 

After that also update the Marcus app to latest version if available and Marcus App will work fine.