Buy Bitcoin & other digital currencies with Luno.
Are you facing issues in the Luno app, Luno app not working for you?
Are you facing any of below issue:
- Luno app crashing/ freezing/ stopping
- Luno app stuck on loading
- Luno login issue
- Luno something went wrong
- Luno app black screen or white screen
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why the Luno app not working and how to fix it.
Why Is The Luno App Not Working?
If Luno app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Luno app
- You have turned on the low data mode in your mobile
- You haven’t updated the Luno app in a long while
- There may be a glitch or a bug in the Luno app.
- Luno server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Luno App Not Working?
Fix 1: Try Alternating Between Wi-Fi And Mobile Data
One of the most common reasons why Luno app is not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Luno app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you are using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Luno App
Sometime, closing and again opening the Luno app resolved the issue.
So, First close the app and then try to open again.
It will fix your issue and Luno app will work fine.
If still Luno app not working then try out other fixes.
Fix 3: Check Luno Server Is Down Or Not
If Luno is not working then there are chances that there are some bugs or glitch in Luno App or Luno server is down.
There are many ways to check if Luno server is down or if there is some bug/ glitch in Luno.
First way is to go to downdetector >> Search for Luno >> check if there is a spike in the graph or not.
If there is a spike then either Luno server is down or there is some bug.
Another way is just search on Twitter “Luno down”.
You can check the latest tweets regarding the same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Luno team or Luno server is up.
Fix 4: Log Out And Login Into Luno App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Luno app is not working then try out other fixes.
Fix 5: Clear Luno App Cache
Most of the time, when there is some issue with Luno app, clearing the app cache will resolve the issue.
So, To fix the Luno app issue, clear Luno app cache.
To clear the Luno App cache,
For Android users, Go to settings >> Find Luno App and click on that >> Tap on clear cache >> Luno App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Luno App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Luno app.
Check Luno app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Luno App
To Fix Luno app issue, first delete and then reinstall the Luno app.
Sometimes Uninstalling and Reinstalling the Luno app will resolve the issue.
So, First Uninstall the app from your phone after that re-install again and check Luno app is working or not.
If still Luno app is still not working then try other fixes.
Fix 8: Update Luno App To Latest Version
One of the potential reason for Luno app stopped working is you are using older version of Luno app.
Updating the Luno app to the latest version will fix all previous bug in the app which were known to Luno support team.
Always update the Luno app with the latest version because sometimes the old version does not work perfectly.
If your Luno app version is outdated then it may not work properly.
Updating the Luno app to the latest version will fix all previous bug in the app which were known to Luno support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with the latest version and bug free.
For Android users, Update Luno app from Luno.
For iPhone users, Update Luno app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and it’s enabled then Luno App might not work.
So, First disable the VPN in your device and then check if the Luno app will work.
Fix 10: Check Compatibility Of Your Device With Luno App
If Luno app is not working on your device, then first check compatibility of your device with Luno app.
If your device is not compatible with the Luno app then use another device which is compatible with Luno app, Luno app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If the above solution is not working then sometimes, there is an issue with your device not Luno app.
So, Close the Luno app and hard reboot your device.
After rebooting the device, Luno App will work fine.
Fix 12: Contact Luno Support Team
After performing the above fixes, if Luno app still not working then contact Luno support team.
Explain your issue properly to Luno support team.
After that follow the Luno team instruction.
They will help you to fix your Luno app related issue.
Luno App Notification Not Working
Luno app notification not working because you have not enabled the notification for Luno app.
For Android users, Go to settings >> Go to apps >> Tap on Luno app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Luno app >> Toggle ON notifications.
Notification will be enabled for Luno app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Luno app issue, check for stable internet connection, Close then Reopen app and update Luno app to latest version.
This will fix your issue and the Luno App will work fine.
Alternately, If there is some bug or glitch in Luno App.
So, in this case, wait till the bug is resolved by Luno team.
After that also update the Luno app to latest version if available and Luno App will work fine.
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