Fix: Kia Connect App Not Working

Kia Connect is an advanced, dynamic and innovative connected car solution that integrates car, smartphone and infotainment system into a single solution to provide secure, convenient and joyful experience of owning Kia car.

Are you facing issue in Kia Connect app, Kia Connect app not working for you? 

Or Kia Connect app crashing or Kia Connect app not loading or Kia Connect login issue. 

Don’t worry you are not alone. Lot of other people also face the same issue.

In this article, we will explain why Kia Connect app not working and how to fix it.

Why Is Kia Connect App Not Working?

If Kia Connect app not working, It can happen due to several reasons, such as:

  • Your device is not compatible with Kia Connect app
  • You have turned on the low data mode in your mobile
  • You haven’t updated the Kia Connect app in a long while
  • There may be a glitch or a bug in the Kia Connect app.
  • Kia Connect server is down
  • Your Wi-Fi or mobile data is not working properly

How To Fix Kia Connect App Not Working?

Fix 1: Check For Stable Internet Connection

One of the most common reasons why Kia Connect app not working is an unstable internet connection. 

So, The first step is to check and ensure a stable internet connection.

However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.

Try alternating between Wi-Fi and mobile data to see if Kia Connect app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 2: Try Closing And Reopening Kia Connect App 

Sometime, closing and again opening the Kia Connect app resolved the issue. 

So, To fix Kia Connect app related issue, first close the app and then try to open again. It will fix your issue and Kia Connect app will work fine.

If still Kia Connect app not working then try out other fixes.

Fix 3: Check Kia Connect Server Is Down Or Not

If Kia Connect is not working then there are chances that there are some bug or glitch in Kia Connect App or Kia Connect server is down. 

There are many ways to check if Kia Connect server is down or if there is some bug/ glitch in Kia Connect.

First way is go to downdetector >> Search for Kia Connect >> check if there is spike in the graph or not.

If there is spike then either Kia Connect server is down or there is some bug.

Another way is just search on Twitter “Kia Connect down”. You can check latest tweets regarding same or not.

In this case, you can’t do anything so just wait for some time until the bug is resolved by Kia Connect team or Kia Connect server is up.

Fix 4: Log Out And Login Into Kia Connect App

You can try to logout from the app and then again login into the app. 

After that check issue is resolved or not.

If still Kia Connect app not working then try out other fixes.

Fix 5: Clear Kia Connect App Cache

Most of time, when there is some issue with Kia Connect app, clearing the app cache will resolve the issue. 

So, To fix the Kia Connect app issue, clear Kia Connect app cache. To clear the Kia Connect App cache,

For Android users, Go to settings >> Find Kia Connect App and click on that >> Tap on clear cache >> Kia Connect App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find Kia Connect App and click on that >> Tap on iPhone Storage >>  Tap on Offload App button >> Again Reinstall Kia Connect app.

Check Kia Connect app working or not after Clearing the app cache.

Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model. 

Fix 6: Disable Battery Saving Mode

Make sure nothing is being affected by “Low Power Mode.” 

Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.

For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON. 

For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON. 

Note: Available screens, settings or steps may vary by software version, and phone model. 

Fix 7: Delete And Reinstall Kia Connect App

To Fix Kia Connect app issue, first delete and then reinstall the Kia Connect app. Sometime Uninstalling and Reinstalling the Kia Connect app will resolve the issue. 

So, First Uninstall the app from your phone after that re install again and check Kia Connect app is working or not. 

If still Kia Connect app not working then try other fixes.

Fix 8: Update Kia Connect App To Latest Version

One of the potential reason for Kia Connect app stopped working is you are using older version of Kia Connect app.

Updating the Kia Connect app to latest version will fix all previous bug in the app which were known to Kia Connect support team.

Always update Kia Connect app with latest version because Sometime old version not work perfectly.

If your Kia Connect app version is outdated then it may not work properly. 

Updating the Kia Connect app to latest version will fix all previous bug in the app which were known to Kia Connect support team.

‘Update’ means you’re not on the latest version and you need to update your App.

You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.

For Android users, Update Kia Connect app from Kia Connect.

For iPhone users, Update Kia Connect app from App Store.

Fix 9: Disable VPN 

If you are using VPN in your device and its enabled then Kia Connect App might not work.

So, First disable the VPN in your device and then check Kia Connect app will work.

Fix 10: Check Compatibility Of Your Device With Kia Connect App

If Kia Connect app not working on your device, then first check compatibility of your device with Kia Connect app. 

If your device is not compatible with the Kia Connect app then use another device which is compatible with Kia Connect app, Kia Connect app will work fine and the issue will be resolved.

Fix 11: Hard Reboot Your Device

If above solution not working then sometimes, there is an issue with your device not Kia Connect app. So, Close the Kia Connect app and hard reboot your device.

After rebooting the device, Kia Connect App will work fine.

Fix 12: Contact Kia Connect Support Team

After performing the above fixes, if Kia Connect app still not working then contact Kia Connect support team.

Explain your issue properly to Kia Connect support team. After that follow the Kia Connect team instruction.

They will help you to fix your Kia Connect app related issue.

Kia Connect App Notification Not Working

Kia Connect app notification not working because you have not enabled the notification for Kia Connect app.

For Android users, Go to settings >> Go to apps >> Tap on Kia Connect app >> Toggle ON notification.

For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Kia Connect app >> Toggle ON notifications.

Notification will be enabled for Kia Connect app.

Note: Available screens, settings or steps may vary by software version, and phone model. 

Conclusion

To Fix Kia Connect app issue, check for stable internet connection, Close then Reopen app and update Kia Connect app to latest version. This will fix your issue and the Kia Connect App will work fine.

Alternately, If there is some bug or glitch in Kia Connect App. So, in this case wait till the bug is resolved by Kia Connect team. 

After that also update the Kia Connect app to latest version if available and Kia Connect App will work fine.