Kasa Smart lets you add, configure, monitor, and control your connected TP-LINK Smart Home devices from anywhere in the world.
Are you facing issue in Kasa Smart app, Kasa Smart app not working for you?
Or Kasa Smart app crashing or Kasa Smart app not loading or Kasa Smart login issue.
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why Kasa Smart app not working and how to fix it.
Why Is Kasa App Not Working?
If Kasa app not working, It can happen due to several reasons, such as:
- There may be a glitch or a bug in the Kasa Smart app.
- Your device is not compatible with Kasa Smart app
- You are using VPN on Your device
- Your Kasa devices are not connected to same Wi-Fi as your smartphone
- You haven’t updated the Kasa Smart app in a long while
- Your Wi-Fi or mobile data is not working properly
How To Fix “Kasa App Not Working”?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why your Kasa Smart app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
Also make sure that all of your Kasa devices are connected to same Wi-Fi network as your smartphone.
Try alternating between Wi-Fi and mobile data to see if Kasa Smart app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Kasa Smart App
Sometime, closing and again opening the app resolve Kasa Smart app related issue.
So, To fix Kasa Smart app related issue, first close the app and then try to open again.
It will fix your issue and Kasa Smart app will work fine.
If still Kasa Smart app not working then try out other fixes.
Fix 3: Clear Kasa Smart App Cache
Most of time, when there is some issue with Kasa Smart app, clearing the app cache will resolve the issue.
So, To fix the Kasa Smart app issue, clear Kasa Smart app cache.
To clear the Kasa Smart App cache,
For Android users, Go to settings >> Find Kasa Smart App and click on that >> Tap on clear cache.
Kasa Smart App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Kasa Smart App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Kasa Smart app.
Check Kasa Smart app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 4: Delete And Reinstall Kasa Smart App
To Fix Kasa Smart app issue, first delete and then reinstall the Kasa Smart app.
Sometime Uninstalling and Reinstalling the Kasa Smart app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Kasa Smart app is working or not.
If still Kasa Smart app not working then try other fixes.
Fix 5: Update Kasa Smart App To Latest Version
To Fix Kasa Smart app issue, update Kasa Smart app with latest version because Sometime old version not work perfectly.
If your Kasa Smart app version is outdated then it may not work properly.
Also updating the Kasa Smart app to latest version will fix all previous bug in the app which were known to Kasa Smart support team.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
Fix 6: Disable VPN
If you are using VPN in your device and its enabled when you login into Kasa Smart app then Kasa Smart App might not work.
So, To Fix Kasa Smart App issue, first disable the VPN in your device and then check Kasa Smart app will work.
Fix 7: Check Compatibility Of Your Device With Kasa Smart App
If Kasa Smart app not working in your device, then first check compatibility of your device with Kasa Smart app.
If your device is not compatible with the Kasa Smart app then use another device which is compatible with Kasa Smart app, Kasa Smart app will work fine and the issue will be resolved.
Fix 8: Restart Your Device
If above solution not working then sometimes, there is an issue with your device not Kasa Smart app.
So, Close the Kasa Smart app and restart your device.
After Restarting the device, Kasa Smart App will work fine.
Also Read: What Does Do Not Disturb Do?
Conclusion
To Fix Kasa app issue, check for stable internet connection, Close then Reopen app and update Kasa app to latest version.
This will fix your issue and the Kasa App will work fine.
Also make sure that all of your Kasa devices are connected to same Wi-Fi network as your smartphone.
Alternately, If there is some bug or glitch in Kasa Smart App.
So, in this case wait till the bug is resolved by Kasa Smart team.
After that also update the Kasa Smart app to latest version if available and Kasa Smart App will work fine.
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