Jackpocket is the safe and easy way to play lottery games from home. Get NY, NJ, and NH lottery tickets for Powerball, Mega Millions, Cash4Life and more delivered right to your phone.
Are you facing issues in the Jackpocket app, Jackpocket app not working for you?
Are you facing any of below issue:
- Jackpocket app crashing/ freezing/ stopping
- Jackpocket app stuck on loading
- Jackpocket login issue
- Jackpocket something went wrong
- Jackpocket app black screen or white screen
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why the Jackpocket app not working and how to fix it.
Why Is Jackpocket App Not Working?
If Jackpocket app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Jackpocket app
- You have turned on the low data mode in your mobile
- You haven’t updated the Jackpocket app in a long while
- There may be a glitch or a bug in the Jackpocket app.
- Jackpocket server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Jackpocket App Not Working?
Fix 1: Try Alternating Between Wi-Fi And Mobile Data
One of the most common reasons why Jackpocket app is not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Jackpocket app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you are using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Jackpocket App
Sometime, closing and again opening the Jackpocket app resolved the issue.
So, First close the app and then try to open again. It will fix your issue and Jackpocket app will work fine.
If still Jackpocket app not working then try out other fixes.
Fix 3: Check Jackpocket Server Is Down Or Not
If Jackpocket is not working then there are chances that there are some bugs or glitch in Jackpocket App or Jackpocket server is down.
There are many ways to check if Jackpocket server is down or if there is some bug/ glitch in Jackpocket.
First way is to go to downdetector >> Search for Jackpocket >> check if there is a spike in the graph or not.
If there is a spike then either Jackpocket server is down or there is some bug.
Another way is just search on Twitter “Jackpocket down”. You can check the latest tweets regarding the same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Jackpocket team or Jackpocket server is up.
Fix 4: Log Out And Login Into Jackpocket App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Jackpocket app is not working then try out other fixes.
Fix 5: Clear Jackpocket App Cache
Most of the time, when there is some issue with Jackpocket app, clearing the app cache will resolve the issue.
So, To fix the Jackpocket app issue, clear Jackpocket app cache. To clear the Jackpocket App cache,
For Android users, Go to settings >> Find Jackpocket App and click on that >> Tap on clear cache >> Jackpocket App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Jackpocket App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Jackpocket app.
Check Jackpocket app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open SweatJackpocket at least once every 12 hours.
For Android users, Go to settings >> Search for SweatJackpocket app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Jackpocket App
To Fix Jackpocket app issue, first delete and then reinstall the Jackpocket app. Sometimes Uninstalling and Reinstalling the Jackpocket app will resolve the issue.
So, First Uninstall the app from your phone after that re-install again and check Jackpocket app is working or not.
If still Jackpocket app is still not working then try other fixes.
Fix 8: Update Jackpocket App To Latest Version
One of the potential reason for Jackpocket app stopped working is you are using older version of Jackpocket app.
Updating the Jackpocket app to the latest version will fix all previous bug in the app which were known to Jackpocket support team.
Always update the Jackpocket app with the latest version because sometimes the old version does not work perfectly.
If your Jackpocket app version is outdated then it may not work properly.
Updating the Jackpocket app to the latest version will fix all previous bug in the app which were known to Jackpocket support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with the latest version and bug free.
For Android users, Update Jackpocket app from Jackpocket.
For iPhone users, Update Jackpocket app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and it’s enabled then Jackpocket App might not work.
So, First disable the VPN in your device and then check if the Jackpocket app will work.
Fix 10: Check Compatibility Of Your Device With Jackpocket App
If Jackpocket app is not working on your device, then first check compatibility of your device with Jackpocket app.
If your device is not compatible with the Jackpocket app then use another device which is compatible with Jackpocket app, Jackpocket app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If the above solution is not working then sometimes, there is an issue with your device not Jackpocket app. So, Close the Jackpocket app and hard reboot your device.
After rebooting the device, Jackpocket App will work fine.
Fix 12: Contact Jackpocket Support Team
After performing the above fixes, if Jackpocket app still not working then contact Jackpocket support team.
Explain your issue properly to Jackpocket support team. After that follow the Jackpocket team instruction.
They will help you to fix your Jackpocket app related issue.
Jackpocket App Notification Not Working
Jackpocket app notification not working because you have not enabled the notification for Jackpocket app.
For Android users, Go to settings >> Go to apps >> Tap on Jackpocket app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Jackpocket app >> Toggle ON notifications.
Notification will be enabled for Jackpocket app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Jackpocket app issue, check for stable internet connection, Close then Reopen app and update Jackpocket app to latest version. This will fix your issue and the Jackpocket App will work fine.
Alternately, If there is some bug or glitch in Jackpocket App. So, in this case, wait till the bug is resolved by Jackpocket team.
After that also update the Jackpocket app to latest version if available and Jackpocket App will work fine.
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