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Are you facing issue in HSBC app, HSBC app not working for you? Don’t worry you are not alone. Lot of other people also facing same issue.
In this article, we will explain why HSBC app not working and how to fix it.
Why Is HSBC App Not Working?
If HSBC app not working, It can happen due to several reasons, such as:
- There is some technical issue in HSBC app or HSBC server is down.
- You are using VPN on Your Phone
- You have turned on the low data mode in your mobile
- You haven’t updated the app in a long while
- You haven’t cleared the app cache
- Your Wi-Fi or mobile data is not working properly
How To Fix “HSBC App Not Working”?
Fix 1: Wait For Sometime Until HSBC Technical Issue Resolved
If HSBC not working then high chances that there are some technical issue in HSBC App or HSBC app server is down and HSBC team already know and is working to resolve the issue.
In this case, you can’t do anything so just wait till issue is resolved from HSBC team side or HSBC server is up.
Fix 2: Try Alternating Between Wi-Fi And Mobile Data
Try alternating between Wi-Fi and mobile data to see if the issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 3: Log Out And Login Into HSBC App
To Fix HSBC App issue, first logout from the app and then again login into the app. This Will fix the issue and HSBC App will work fine.
If still HSBC app not working then try out other fixes.
Fix 4: Clear HSBC App Cache
Most of time, when there is some issue with HSBC app, clearing the app cache will resolve the issue.
So, To fix HSBC app issue, clear HSBC app cache. To clear the HSBC App cache,
For Android users, Go to settings >> Find HSBC App and click on that >> Tap on clear cache. HSBC App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find HSBC App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall HSBC app.
Check HSBC app working or not after Clearing the cache.
Fix 5: Delete And Reinstall HSBC App
To Fix HSBC app issue, first delete and then reinstall the HSBC app. Sometime Uninstalling and Reinstalling the HSBC app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check HSBC app is working or not.
If still HSBC app not working then try other fixes.
Fix 6: Update HSBC App To Latest Version
To Fix HSBC app issue, update HSBC app with latest version because Sometime old version not work perfectly.
If your HSBC app version is outdated then it may not work properly.
Also updating the HSBC app to latest version will fix all previous bug in the app which were known to HSBC support team.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
Fix 7: Check Compatibility Of Your Phone With HSBC App
If HSBC app not working in your phone, then first check compatibility of your phone with HSBC app.
If your phone is not compatible with HSBC app then use another phone, HSBC app will work fine and the issue will be resolved.
Fix 8: Disable VPN
If you are using VPN in your phone and its enabled when you login into HSBC app then HSBC App might not work.
So, To Fix HSBC App issue, first disable the VPN in your phone and then check HSBC app will work.
Fix 9: Restart Your Device
If above solution not working then sometimes, there is an issue with your device not HSBC app. So, Close the HSBC app and restart your device.
After Restarting the device, HSBC App will work fine.
Also Read: What Does Do Not Disturb Do?
Conclusion
To Fix HSBC app issue, check for stable internet connection, delete and Reinstall the HSBC app. This will fix your issue and HSBC App will work fine.
Alternately, there are chances that there are some technical issues in HSBC App. So, in this case wait till the those technical issues resolved by HSBC team.
After that also update HSBC app to latest version if available and HSBC App will work fine.
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