Print, scan, and share files by using HP Smart with your HP Printer.
HP Smart makes it easy to get started and keeps you going with features like Print Anywhere or Mobile Fax.
Are you facing issue in HP Smart app, HP Smart app not working for you?
Or HP Smart app crashing or HP Smart app not loading or HP Smart login issue.
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why HP Smart app not working and how to fix it.
Why Is HP Smart App Not Working?
If HP Smart app not working, It can happen due to several reasons, such as:
- Your device is not compatible with HP Smart app
- You have turned on the low data mode in your mobile
- You haven’t updated the HP Smart app in a long while
- There may be a glitch or a bug in the HP Smart app.
- HP Smart server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix HP Smart App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why HP Smart app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if HP Smart app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening HP Smart App
Sometime, closing and again opening the HP Smart app resolved the issue.
So, To fix HP Smart app related issue, first close the app and then try to open again.
It will fix your issue and HP Smart app will work fine.
If still HP Smart app not working then try out other fixes.
Fix 3: Check HP Smart Server Is Down Or Not
If HP Smart is not working then there are chances that there are some bug or glitch in HP Smart App or HP Smart server is down.
There are many ways to check if HP Smart server is down or if there is some bug/ glitch in HP Smart.
First way is go to downdetector >> Search for HP Smart >> check if there is spike in the graph or not.
If there is spike then either HP Smart server is down or there is some bug.
Another way is just search on Twitter “HP Smart down”.
You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by HP Smart team or HP Smart server is up.
Fix 4: Log Out And Login Into HP Smart App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still HP Smart app not working then try out other fixes.
Fix 5: Clear HP Smart App Cache
Most of time, when there is some issue with HP Smart app, clearing the app cache will resolve the issue.
So, To fix the HP Smart app issue, clear HP Smart app cache.
To clear the HP Smart App cache,
For Android users, Go to settings >> Find HP Smart App and click on that >> Tap on clear cache >> HP Smart App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find HP Smart App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall HP Smart app.
Check HP Smart app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall HP Smart App
To Fix HP Smart app issue, first delete and then reinstall the HP Smart app.
Sometime Uninstalling and Reinstalling the HP Smart app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check HP Smart app is working or not.
If still HP Smart app not working then try other fixes.
Fix 8: Update HP Smart App To Latest Version
One of the potential reason for HP Smart app stopped working is you are using older version of HP Smart app.
Updating the HP Smart app to latest version will fix all previous bug in the app which were known to HP Smart support team.
Always update HP Smart app with latest version because Sometime old version not work perfectly.
If your HP Smart app version is outdated then it may not work properly.
Updating the HP Smart app to latest version will fix all previous bug in the app which were known to HP Smart support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update HP Smart app from HP Smart.
For iPhone users, Update HP Smart app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then HP Smart App might not work.
So, First disable the VPN in your device and then check HP Smart app will work.
Fix 10: Check Compatibility Of Your Device With HP Smart App
If HP Smart app not working on your device, then first check compatibility of your device with HP Smart app.
If your device is not compatible with the HP Smart app then use another device which is compatible with HP Smart app, HP Smart app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not HP Smart app.
So, Close the HP Smart app and hard reboot your device.
After rebooting the device, HP Smart App will work fine.
Fix 12: Contact HP Smart Support Team
After performing the above fixes, if HP Smart app still not working then contact HP Smart support team.
Explain your issue properly to HP Smart support team.
After that follow the HP Smart team instruction.
They will help you to fix your HP Smart app related issue.
HP Smart App Notification Not Working
HP Smart app notification not working because you have not enabled the notification for HP Smart app.
For Android users, Go to settings >> Go to apps >> Tap on HP Smart app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on HP Smart app >> Toggle ON notifications.
Notification will be enabled for HP Smart app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix HP Smart app issue, check for stable internet connection, Close then Reopen app and update HP Smart app to latest version.
This will fix your issue and the HP Smart App will work fine.
Alternately, If there is some bug or glitch in HP Smart App.
So, in this case wait till the bug is resolved by HP Smart team.
After that also update the HP Smart app to latest version if available and HP Smart App will work fine.
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