Do your banking even when you’re on the go with Horizon Bank’s mobile banking!
Just like online banking, you can sign in using your secure credentials and do your banking anywhere, anytime.
Are you facing issue in Horizon Bank app, Horizon Bank app not working for you?
Or Horizon Bank app crashing or Horizon Bank app not loading or Horizon Bank login issue.
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why Horizon Bank app not working and how to fix it.
Why Is Horizon Bank App Not Working?
If Horizon Bank app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Horizon Bank app
- You have turned on the low data mode in your mobile
- You haven’t updated the Horizon Bank app in a long while
- There may be a glitch or a bug in the Horizon Bank app.
- Horizon Bank server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Horizon Bank App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why Horizon Bank app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Horizon Bank app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Horizon Bank App
Sometime, closing and again opening the Horizon Bank app resolved the issue.
So, To fix Horizon Bank app related issue, first close the app and then try to open again.
It will fix your issue and Horizon Bank app will work fine.
If still Horizon Bank app not working then try out other fixes.
Fix 3: Check Horizon Bank Server Is Down Or Not
If Horizon Bank is not working then there are chances that there are some bug or glitch in Horizon Bank App or Horizon Bank server is down.
There are many ways to check if Horizon Bank server is down or if there is some bug/ glitch in Horizon Bank.
First way is go to downdetector >> Search for Horizon Bank >> check if there is spike in the graph or not.
If there is spike then either Horizon Bank server is down or there is some bug.
Another way is just search on Twitter “Horizon Bank down”.
You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Horizon Bank team or Horizon Bank server is up.
Fix 4: Log Out And Login Into Horizon Bank App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Horizon Bank app not working then try out other fixes.
Fix 5: Clear Horizon Bank App Cache
Most of time, when there is some issue with Horizon Bank app, clearing the app cache will resolve the issue.
So, To fix the Horizon Bank app issue, clear Horizon Bank app cache.
To clear the Horizon Bank App cache,
For Android users, Go to settings >> Find Horizon Bank App and click on that >> Tap on clear cache >> Horizon Bank App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Horizon Bank App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Horizon Bank app.
Check Horizon Bank app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Horizon Bank App
To Fix Horizon Bank app issue, first delete and then reinstall the Horizon Bank app.
Sometime Uninstalling and Reinstalling the Horizon Bank app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Horizon Bank app is working or not.
If still Horizon Bank app not working then try other fixes.
Fix 8: Update Horizon Bank App To Latest Version
One of the potential reason for Horizon Bank app stopped working is you are using older version of Horizon Bank app.
Updating the Horizon Bank app to latest version will fix all previous bug in the app which were known to Horizon Bank support team.
Always update Horizon Bank app with latest version because Sometime old version not work perfectly.
If your Horizon Bank app version is outdated then it may not work properly.
Updating the Horizon Bank app to latest version will fix all previous bug in the app which were known to Horizon Bank support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update Horizon Bank app from Horizon Bank.
For iPhone users, Update Horizon Bank app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then Horizon Bank App might not work.
So, First disable the VPN in your device and then check Horizon Bank app will work.
Fix 10: Check Compatibility Of Your Device With Horizon Bank App
If Horizon Bank app not working on your device, then first check compatibility of your device with Horizon Bank app.
If your device is not compatible with the Horizon Bank app then use another device which is compatible with Horizon Bank app, Horizon Bank app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not Horizon Bank app.
So, Close the Horizon Bank app and hard reboot your device.
After rebooting the device, Horizon Bank App will work fine.
Fix 12: Contact Horizon Bank Support Team
After performing the above fixes, if Horizon Bank app still not working then contact Horizon Bank support team.
Explain your issue properly to Horizon Bank support team.
After that follow the Horizon Bank team instruction.
They will help you to fix your Horizon Bank app related issue.
Horizon Bank App Notification Not Working
Horizon Bank app notification not working because you have not enabled the notification for Horizon Bank app.
For Android users, Go to settings >> Go to apps >> Tap on Horizon Bank app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Horizon Bank app >> Toggle ON notifications.
Notification will be enabled for Horizon Bank app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Horizon Bank app issue, check for stable internet connection, Close then Reopen app and update Horizon Bank app to latest version.
This will fix your issue and the Horizon Bank App will work fine.
Alternately, If there is some bug or glitch in Horizon Bank App.
So, in this case wait till the bug is resolved by Horizon Bank team.
After that also update the Horizon Bank app to latest version if available and Horizon Bank App will work fine.
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