Enjoy a range of features across our collection of Green Dot cards including:
- Get your pay up to 2 days early and government benefits up to 4 days early with early direct deposit¹
- Send money & pay bills™²
- Deposit cash using the app³
- Enjoy no minimum balance requirement
Are you facing issue in Green Dot Bank app, Green Dot Bank app not working for you?
Or Green Dot Bank app crashing or Green Dot Bank app not loading or Green Dot Bank login issue.
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why Green Dot Bank app not working and how to fix it.
Why Is Green Dot Bank App Not Working?
If Green Dot Bank app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Green Dot Bank app
- You have turned on the low data mode in your mobile
- You haven’t updated the Green Dot Bank app in a long while
- There may be a glitch or a bug in the Green Dot Bank app.
- Green Dot Bank server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Green Dot Bank App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why Green Dot Bank app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Green Dot Bank app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Green Dot Bank App
Sometime, closing and again opening the Green Dot Bank app resolved the issue.
So, To fix Green Dot Bank app related issue, first close the app and then try to open again.
It will fix your issue and Green Dot Bank app will work fine.
If still Green Dot Bank app not working then try out other fixes.
Fix 3: Check Green Dot Bank Server Is Down Or Not
If Green Dot Bank is not working then there are chances that there are some bug or glitch in Green Dot Bank App or Green Dot Bank server is down.
There are many ways to check if Green Dot Bank server is down or if there is some bug/ glitch in Green Dot Bank.
First way is go to downdetector >> Search for Green Dot Bank >> check if there is spike in the graph or not.
If there is spike then either Green Dot Bank server is down or there is some bug.
Another way is just search on Twitter “Green Dot Bank down”.
You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Green Dot Bank team or Green Dot Bank server is up.
Fix 4: Log Out And Login Into Green Dot Bank App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Green Dot Bank app not working then try out other fixes.
Fix 5: Clear Green Dot Bank App Cache
Most of time, when there is some issue with Green Dot Bank app, clearing the app cache will resolve the issue.
So, To fix the Green Dot Bank app issue, clear Green Dot Bank app cache.
To clear the Green Dot Bank App cache,
For Android users, Go to settings >> Find Green Dot Bank App and click on that >> Tap on clear cache >> Green Dot Bank App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Green Dot Bank App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Green Dot Bank app.
Check Green Dot Bank app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Green Dot Bank App
To Fix Green Dot Bank app issue, first delete and then reinstall the Green Dot Bank app.
Sometime Uninstalling and Reinstalling the Green Dot Bank app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Green Dot Bank app is working or not.
If still Green Dot Bank app not working then try other fixes.
Fix 8: Update Green Dot Bank App To Latest Version
One of the potential reason for Green Dot Bank app stopped working is you are using older version of Green Dot Bank app.
Updating the Green Dot Bank app to latest version will fix all previous bug in the app which were known to Green Dot Bank support team.
Always update Green Dot Bank app with latest version because Sometime old version not work perfectly.
If your Green Dot Bank app version is outdated then it may not work properly.
Updating the Green Dot Bank app to latest version will fix all previous bug in the app which were known to Green Dot Bank support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update Green Dot Bank app from Green Dot Bank.
For iPhone users, Update Green Dot Bank app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then Green Dot Bank App might not work.
So, First disable the VPN in your device and then check Green Dot Bank app will work.
Fix 10: Check Compatibility Of Your Device With Green Dot Bank App
If Green Dot Bank app not working on your device, then first check compatibility of your device with Green Dot Bank app.
If your device is not compatible with the Green Dot Bank app then use another device which is compatible with Green Dot Bank app, Green Dot Bank app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not Green Dot Bank app.
So, Close the Green Dot Bank app and hard reboot your device.
After rebooting the device, Green Dot Bank App will work fine.
Fix 12: Contact Green Dot Bank Support Team
After performing the above fixes, if Green Dot Bank app still not working then contact Green Dot Bank support team.
Explain your issue properly to Green Dot Bank support team.
After that follow the Green Dot Bank team instruction.
They will help you to fix your Green Dot Bank app related issue.
Green Dot Bank App Notification Not Working
Green Dot Bank app notification not working because you have not enabled the notification for Green Dot Bank app.
For Android users, Go to settings >> Go to apps >> Tap on Green Dot Bank app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Green Dot Bank app >> Toggle ON notifications.
Notification will be enabled for Green Dot Bank app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Green Dot Bank app issue, check for stable internet connection, Close then Reopen app and update Green Dot Bank app to latest version.
This will fix your issue and the Green Dot Bank App will work fine.
Alternately, If there is some bug or glitch in Green Dot Bank App.
So, in this case wait till the bug is resolved by Green Dot Bank team.
After that also update the Green Dot Bank app to latest version if available and Green Dot Bank App will work fine.
Similar Posts:
