Fix: GigaLife App Not Working

The GigaLife App is now available for the following brands: Smart Prepaid, Smart Bro Prepaid, TNT, Smart Postpaid, Smart Bro Postpaid, Smart Signature and now for PLDT Prepaid Home WiFi.

Are you facing issue in GigaLife app, GigaLife app not working for you? 

Or GigaLife app crashing or GigaLife app not loading or GigaLife login issue. 

Don’t worry you are not alone. Lot of other people also face the same issue.

In this article, we will explain why GigaLife app not working and how to fix it.

Why Is GigaLife App Not Working?

If GigaLife app not working, It can happen due to several reasons, such as:

  • Your device is not compatible with GigaLife app
  • You have turned on the low data mode in your mobile
  • You haven’t updated the GigaLife app in a long while
  • There may be a glitch or a bug in the GigaLife app.
  • GigaLife server is down
  • Your Wi-Fi or mobile data is not working properly

How To Fix GigaLife App Not Working?

Fix 1: Check For Stable Internet Connection

One of the most common reasons why GigaLife app not working is an unstable internet connection. 

So, The first step is to check and ensure a stable internet connection.

However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.

Try alternating between Wi-Fi and mobile data to see if GigaLife app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 2: Try Closing And Reopening GigaLife App 

Sometime, closing and again opening the GigaLife app resolved the issue. 

So, To fix GigaLife app related issue, first close the app and then try to open again. It will fix your issue and GigaLife app will work fine.

If still GigaLife app not working then try out other fixes.

Fix 3: Check GigaLife Server Is Down Or Not

If GigaLife is not working then there are chances that there are some bug or glitch in GigaLife App or GigaLife server is down. 

There are many ways to check if GigaLife server is down or if there is some bug/ glitch in GigaLife.

First way is go to downdetector >> Search for GigaLife >> check if there is spike in the graph or not.

If there is spike then either GigaLife server is down or there is some bug.

Another way is just search on Twitter “GigaLife down”. You can check latest tweets regarding same or not.

In this case, you can’t do anything so just wait for some time until the bug is resolved by GigaLife team or GigaLife server is up.

Fix 4: Log Out And Login Into GigaLife App

You can try to logout from the app and then again login into the app. 

After that check issue is resolved or not.

If still GigaLife app not working then try out other fixes.

Fix 5: Clear GigaLife App Cache

Most of time, when there is some issue with GigaLife app, clearing the app cache will resolve the issue. 

So, To fix the GigaLife app issue, clear GigaLife app cache. To clear the GigaLife App cache,

For Android users, Go to settings >> Find GigaLife App and click on that >> Tap on clear cache >> GigaLife App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find GigaLife App and click on that >> Tap on iPhone Storage >>  Tap on Offload App button >> Again Reinstall GigaLife app.

Check GigaLife app working or not after Clearing the app cache.

Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model. 

Fix 6: Disable Battery Saving Mode

Make sure nothing is being affected by “Low Power Mode.” 

Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.

For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON. 

For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON. 

Note: Available screens, settings or steps may vary by software version, and phone model. 

Fix 7: Delete And Reinstall GigaLife App

To Fix GigaLife app issue, first delete and then reinstall the GigaLife app. Sometime Uninstalling and Reinstalling the GigaLife app will resolve the issue. 

So, First Uninstall the app from your phone after that re install again and check GigaLife app is working or not. 

If still GigaLife app not working then try other fixes.

Fix 8: Update GigaLife App To Latest Version

One of the potential reason for GigaLife app stopped working is you are using older version of GigaLife app.

Updating the GigaLife app to latest version will fix all previous bug in the app which were known to GigaLife support team.

Always update GigaLife app with latest version because Sometime old version not work perfectly.

If your GigaLife app version is outdated then it may not work properly. 

Updating the GigaLife app to latest version will fix all previous bug in the app which were known to GigaLife support team.

‘Update’ means you’re not on the latest version and you need to update your App.

You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.

For Android users, Update GigaLife app from GigaLife.

For iPhone users, Update GigaLife app from App Store.

Fix 9: Disable VPN 

If you are using VPN in your device and its enabled then GigaLife App might not work.

So, First disable the VPN in your device and then check GigaLife app will work.

Fix 10: Check Compatibility Of Your Device With GigaLife App

If GigaLife app not working on your device, then first check compatibility of your device with GigaLife app. 

If your device is not compatible with the GigaLife app then use another device which is compatible with GigaLife app, GigaLife app will work fine and the issue will be resolved.

Fix 11: Hard Reboot Your Device

If above solution not working then sometimes, there is an issue with your device not GigaLife app. So, Close the GigaLife app and hard reboot your device.

After rebooting the device, GigaLife App will work fine.

Fix 12: Contact GigaLife Support Team

After performing the above fixes, if GigaLife app still not working then contact GigaLife support team.

Explain your issue properly to GigaLife support team. After that follow the GigaLife team instruction.

They will help you to fix your GigaLife app related issue.

GigaLife App Notification Not Working

GigaLife app notification not working because you have not enabled the notification for GigaLife app.

For Android users, Go to settings >> Go to apps >> Tap on GigaLife app >> Toggle ON notification.

For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on GigaLife app >> Toggle ON notifications.

Notification will be enabled for GigaLife app.

Note: Available screens, settings or steps may vary by software version, and phone model.

Conclusion

To Fix GigaLife app issue, check for stable internet connection, Close then Reopen app and update GigaLife app to latest version. This will fix your issue and the GigaLife App will work fine.

Alternately, If there is some bug or glitch in GigaLife App. So, in this case wait till the bug is resolved by GigaLife team. 

After that also update the GigaLife app to latest version if available and GigaLife App will work fine.