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Are you facing issues in the GAP app, GAP app not working for you?
Are you facing any of below issue:
- GAP app crashing/ freezing/ stopping
- GAP app stuck on loading
- GAP login issue
- GAP something went wrong
- GAP app black screen or white screen
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why the GAP app not working and how to fix it.
Why Is GAP App Not Working?
If GAP app not working, It can happen due to several reasons, such as:
- Your device is not compatible with GAP app
- You have turned on the low data mode in your mobile
- You haven’t updated the GAP app in a long while
- There may be a glitch or a bug in the GAP app.
- GAP server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix GAP App Not Working?
Fix 1: Try Alternating Between Wi-Fi And Mobile Data
One of the most common reasons why GAP app is not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if GAP app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you are using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening GAP App
Sometime, closing and again opening the GAP app resolved the issue.
So, First close the app and then try to open again.
It will fix your issue and GAP app will work fine.
If still GAP app not working then try out other fixes.
Fix 3: Check GAP Server Is Down Or Not
If GAP is not working then there are chances that there are some bugs or glitch in GAP App or GAP server is down.
There are many ways to check if GAP server is down or if there is some bug/ glitch in GAP.
First way is to go to downdetector >> Search for GAP >> check if there is a spike in the graph or not.
If there is a spike then either GAP server is down or there is some bug.
Another way is just search on Twitter “GAP down”.
You can check the latest tweets regarding the same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by GAP team or GAP server is up.
Fix 4: Log Out And Login Into GAP App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still GAP app is not working then try out other fixes.
Fix 5: Clear GAP App Cache
Most of the time, when there is some issue with GAP app, clearing the app cache will resolve the issue.
So, To fix the GAP app issue, clear GAP app cache.
To clear the GAP App cache,
For Android users, Go to settings >> Find GAP App and click on that >> Tap on clear cache >> GAP App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find GAP App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall GAP app.
Check GAP app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open SweatGAP at least once every 12 hours.
For Android users, Go to settings >> Search for SweatGAP app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall GAP App
To Fix GAP app issue, first delete and then reinstall the GAP app.
Sometimes Uninstalling and Reinstalling the GAP app will resolve the issue.
So, First Uninstall the app from your phone after that re-install again and check GAP app is working or not.
If still GAP app is still not working then try other fixes.
Fix 8: Update GAP App To Latest Version
One of the potential reason for GAP app stopped working is you are using older version of GAP app.
Updating the GAP app to the latest version will fix all previous bug in the app which were known to GAP support team.
Always update the GAP app with the latest version because sometimes the old version does not work perfectly.
If your GAP app version is outdated then it may not work properly.
Updating the GAP app to the latest version will fix all previous bug in the app which were known to GAP support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with the latest version and bug free.
For Android users, Update GAP app from GAP.
For iPhone users, Update GAP app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and it’s enabled then GAP App might not work.
So, First disable the VPN in your device and then check if the GAP app will work.
Fix 10: Check Compatibility Of Your Device With GAP App
If GAP app is not working on your device, then first check compatibility of your device with GAP app.
If your device is not compatible with the GAP app then use another device which is compatible with GAP app, GAP app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If the above solution is not working then sometimes, there is an issue with your device not GAP app.
So, Close the GAP app and hard reboot your device.
After rebooting the device, GAP App will work fine.
Fix 12: Contact GAP Support Team
After performing the above fixes, if GAP app still not working then contact GAP support team.
Explain your issue properly to GAP support team.
After that follow the GAP team instruction.
They will help you to fix your GAP app related issue.
GAP App Notification Not Working
GAP app notification not working because you have not enabled the notification for GAP app.
For Android users, Go to settings >> Go to apps >> Tap on GAP app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on GAP app >> Toggle ON notifications.
Notification will be enabled for GAP app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix GAP app issue, check for stable internet connection, Close then Reopen app and update GAP app to latest version.
This will fix your issue and the GAP App will work fine.
Alternately, If there is some bug or glitch in GAP App.
So, in this case, wait till the bug is resolved by GAP team.
After that also update the GAP app to latest version if available and GAP App will work fine.
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