Fix: FTX App Not Working

By Jyoti . November 14, 20225 Mins read

FTX app is a trading app.

FTX is a cryptocurrency exchange, built by traders for traders.

You get the latest price for over 10000 cryptocurrencies, FTX is the easiest way to buy, sell and hold crypto.

FTX you have a chance to get a random free coin on trade over $10.

The more you trade, the more you earn.

Are you facing issues in the FTX app, FTX app not working for you?

Are you facing any of below issue:

FTX app crashing/ freezing/ stopping
FTX app stuck on loading
FTX login issue
FTX something went wrong
FTX app black screen or white screen

Don’t worry you are not alone.

Lot of other people also face the same issue.

In this article, we will explain why the FTX app is not working and how to fix it.

Why Is The FTX App Not Working?

If FTX app not working, It can happen due to several reasons, such as:

Your device is not compatible with FTX app
You have turned on the low data mode in your mobile
You haven’t updated the FTX app in a long while
There may be a glitch or a bug in the FTX app.
FTX server is down
Your Wi-Fi or mobile data is not working properly

How To Fix FTX App Not Working?

Fix 1: Try Alternating Between Wi-Fi And Mobile Data

One of the most common reasons why the FTX app is not working is an unstable internet connection.

So, The first step is to check and ensure a stable internet connection.

However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.

Try alternating between Wi-Fi and mobile data to see if the FTX app issue is related to your connection.

If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed.

Turn ON and OFF your mobile data or check the router in case you are using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

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Fix 2: Try Closing And Reopening FTX App

Sometime, closing and again opening the FTX app resolved the issue.

So, First close the app and then try to open it again.

It will fix your issue and the FTX app will work fine.

If the FTX app is still not working then try out other fixes.

Fix 3: Check FTX Server Is Down Or Not

If FTX is not working then there are chances that there are some bugs or glitch in the FTX App or the FTX server is down.

There are many ways to check if the FTX server is down or if there is some bug/ glitch in FTX.

First way is to go to downdetector >> Search for FTX >> check if there is a spike in the graph or not.

If there is a spike then either FTX server is down or there is some bug.

Another way is just search on Twitter “FTX down”.

You can check the latest tweets regarding the same or not.

In this case, you can’t do anything so just wait for some time until the bug is resolved by the FTX team or the FTX server is up.

Fix 4: Log Out And Login Into FTX App

You can try to logout from the app and then again login into the app.

After that check issue is resolved or not.

If the FTX app is still not working then try out other fixes.

Fix 5: Clear FTX App Cache

Most of the time, when there is some issue with a FTX app, clearing the app cache will resolve the issue.

To clear the FTX App cache,

For Android users, Go to settings >> Find FTX App and click on that >> Tap on clear cache >> FTX App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find FTX App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall FTX app.

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Check FTX app working or not after Clearing the app cache.

Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.

Fix 6: Disable Battery Saving Mode

Make sure nothing is being affected by “Low Power Mode.”

Low Power Mode is OK, however if you do, make sure you open SweatFTX at least once every 12 hours.

For Android users, Go to settings >> Search for SweatFTX app >> Toggle OFF Battery Saver mode if it is Toggle ON.

For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.

Note: Available screens, settings or steps may vary by software version, and phone model.

Fix 7: Delete And Reinstall FTX App

To Fix FTX app issues, first delete and then reinstall the FTX app.

Sometimes Uninstalling and Reinstalling the FTX app will resolve the issue.

So, First Uninstall the app from your phone after that re-install again and check if the FTX app is working or not.

If the FTX app is still not working then try other fixes.

Fix 8: Update FTX App To Latest Version

One of the potential reasons for the FTX app stopped working is you are using an older version of FTX app.

Updating the FTX app to the latest version will fix all previous bugs in the app which were known to the FTX support team.

Always update the FTX app with the latest version because sometimes the old version does not work perfectly.

If your FTX app version is outdated then it may not work properly.

Updating the FTX app to the latest version will fix all previous bug in the app which were known to the FTX support team.

‘Update’ means you’re not on the latest version and you need to update your App.

You can also do an auto update of the app if you want, that will keep your app updated always with the latest version and bug free.

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For Android users, Update FTX app from Google Play Store.

For iPhone users, Update FTX app from App Store.

Fix 9: Disable VPN

If you are using VPN on your device and it’s enabled then the FTX App might not work.

So, First disable the VPN on your device and then check if the FTX app will work.

Fix 10: Check The Compatibility Of Your Device With FTX App

If the FTX app is not working on your device, then first check compatibility of your device with the FTX app.

If your device is not compatible with the FTX app then use another device which is compatible with the FTX app.

The FTX app will work fine and the issue will be resolved.

Fix 11: Hard Reboot Your Device

If the above solution is not working then sometimes, there is an issue with your device not FTX app.

So, Close the FTX app and hard reboot your device.

After rebooting the device, the FTX App will work fine.

Fix 12: Contact FTX Support Team

After performing the above fixes, if the FTX app is still not working then contact the FTX support team.

Explain your issue properly to the FTX support team.

After that follow the FTX team instruction.

They will help you to fix your FTX app related issue.

FTX App Notification Not Working

FTX app notification not working because you have not enabled the notification for FTX app.

For Android users, Go to settings >> Go to apps >> Tap on FTX app >> Toggle ON notification.

For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on FTX app >> Toggle ON notifications.

Notification will be enabled for the FTX app.