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Are you facing issue in Fitbit app, Fitbit app not working for you?
Or Fitbit app crashing or Fitbit app not loading or Fitbit login issue.
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why Fitbit app not working and how to fix it.
Why Is Fitbit App Not Working?
If Fitbit app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Fitbit app
- You have turned on the low data mode in your mobile
- You haven’t updated the Fitbit app in a long while
- There may be a glitch or a bug in the Fitbit app.
- Fitbit server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Fitbit App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why Fitbit app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Fitbit app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Fitbit App
Sometime, closing and again opening the Fitbit app resolved the issue.
So, To fix Fitbit app related issue, first close the app and then try to open again.
It will fix your issue and Fitbit app will work fine.
If still Fitbit app not working then try out other fixes.
Fix 3: Check Fitbit Server Is Down Or Not
If Fitbit is not working then there are chances that there are some bug or glitch in Fitbit App or Fitbit server is down.
There are many ways to check if Fitbit server is down or if there is some bug/ glitch in Fitbit.
First way is go to downdetector >> Search for Fitbit >> check if there is spike in the graph or not.
If there is spike then either Fitbit server is down or there is some bug.
Another way is just search on Twitter “Fitbit down”.
You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Fitbit team or Fitbit server is up.
Fix 4: Log Out And Login Into Fitbit App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Fitbit app not working then try out other fixes.
Fix 5: Clear Fitbit App Cache
Most of time, when there is some issue with Fitbit app, clearing the app cache will resolve the issue.
So, To fix the Fitbit app issue, clear Fitbit app cache.
To clear the Fitbit App cache,
For Android users, Go to settings >> Find Fitbit App and click on that >> Tap on clear cache >> Fitbit App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Fitbit App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Fitbit app.
Check Fitbit app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Fitbit App
To Fix Fitbit app issue, first delete and then reinstall the Fitbit app.
Sometime Uninstalling and Reinstalling the Fitbit app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Fitbit app is working or not.
If still Fitbit app not working then try other fixes.
Fix 8: Update Fitbit App To Latest Version
One of the potential reason for Fitbit app stopped working is you are using older version of Fitbit app.
Updating the Fitbit app to latest version will fix all previous bug in the app which were known to Fitbit support team.
Always update Fitbit app with latest version because Sometime old version not work perfectly.
If your Fitbit app version is outdated then it may not work properly.
Updating the Fitbit app to latest version will fix all previous bug in the app which were known to Fitbit support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update Fitbit app from Fitbit.
For iPhone users, Update Fitbit app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then Fitbit App might not work.
So, First disable the VPN in your device and then check Fitbit app will work.
Fix 10: Check Compatibility Of Your Device With Fitbit App
If Fitbit app not working on your device, then first check compatibility of your device with Fitbit app.
If your device is not compatible with the Fitbit app then use another device which is compatible with Fitbit app, Fitbit app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not Fitbit app.
So, Close the Fitbit app and hard reboot your device.
After rebooting the device, Fitbit App will work fine.
Fix 12: Contact Fitbit Support Team
After performing the above fixes, if Fitbit app still not working then contact Fitbit support team.
Explain your issue properly to Fitbit support team.
After that follow the Fitbit team instruction.
They will help you to fix your Fitbit app related issue.
Fitbit App Notification Not Working
Fitbit app notification not working because you have not enabled the notification for Fitbit app.
For Android users, Go to settings >> Go to apps >> Tap on Fitbit app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Fitbit app >> Toggle ON notifications.
Notification will be enabled for Fitbit app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Fitbit app issue, check for stable internet connection, Close then Reopen app and update Fitbit app to latest version.
This will fix your issue and the Fitbit App will work fine.
Alternately, If there is some bug or glitch in Fitbit App.
So, in this case wait till the bug is resolved by Fitbit team.
After that also update the Fitbit app to latest version if available and Fitbit App will work fine.
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