Now Available for both Personal and Small Business customers! The First Horizon Mobile Banking app is free to download and offers you a convenient, secure way to manage your financial life or your business on the go.
Are you facing issue in First Horizon app, First Horizon app not working for you?
Or First Horizon app crashing or First Horizon app not loading or First Horizon login issue.
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why First Horizon app not working and how to fix it.
Why Is First Horizon App Not Working?
If First Horizon app not working, It can happen due to several reasons, such as:
- Your device is not compatible with First Horizon app
- You have turned on the low data mode in your mobile
- You haven’t updated the First Horizon app in a long while
- There may be a glitch or a bug in the First Horizon app.
- First Horizon server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix First Horizon App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why First Horizon app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if First Horizon app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening First Horizon App
Sometime, closing and again opening the First Horizon app resolved the issue.
So, To fix First Horizon app related issue, first close the app and then try to open again. It will fix your issue and First Horizon app will work fine.
If still First Horizon app not working then try out other fixes.
Fix 3: Check First Horizon Server Is Down Or Not
If First Horizon is not working then there are chances that there are some bug or glitch in First Horizon App or First Horizon server is down.
There are many ways to check if First Horizon server is down or if there is some bug/ glitch in First Horizon.
First way is go to downdetector >> Search for First Horizon >> check if there is spike in the graph or not.
If there is spike then either First Horizon server is down or there is some bug.
Another way is just search on Twitter “First Horizon down”. You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by First Horizon team or First Horizon server is up.
Fix 4: Log Out And Login Into First Horizon App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still First Horizon app not working then try out other fixes.
Fix 5: Clear First Horizon App Cache
Most of time, when there is some issue with First Horizon app, clearing the app cache will resolve the issue.
So, To fix the First Horizon app issue, clear First Horizon app cache. To clear the First Horizon App cache,
For Android users, Go to settings >> Find First Horizon App and click on that >> Tap on clear cache >> First Horizon App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find First Horizon App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall First Horizon app.
Check First Horizon app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall First Horizon App
To Fix First Horizon app issue, first delete and then reinstall the First Horizon app. Sometime Uninstalling and Reinstalling the First Horizon app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check First Horizon app is working or not.
If still First Horizon app not working then try other fixes.
Fix 8: Update First Horizon App To Latest Version
One of the potential reason for First Horizon app stopped working is you are using older version of First Horizon app.
Updating the First Horizon app to latest version will fix all previous bug in the app which were known to First Horizon support team.
Always update First Horizon app with latest version because Sometime old version not work perfectly.
If your First Horizon app version is outdated then it may not work properly.
Updating the First Horizon app to latest version will fix all previous bug in the app which were known to First Horizon support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update First Horizon app from First Horizon.
For iPhone users, Update First Horizon app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then First Horizon App might not work.
So, First disable the VPN in your device and then check First Horizon app will work.
Fix 10: Check Compatibility Of Your Device With First Horizon App
If First Horizon app not working on your device, then first check compatibility of your device with First Horizon app.
If your device is not compatible with the First Horizon app then use another device which is compatible with First Horizon app, First Horizon app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not First Horizon app. So, Close the First Horizon app and hard reboot your device.
After rebooting the device, First Horizon App will work fine.
Fix 12: Contact First Horizon Support Team
After performing the above fixes, if First Horizon app still not working then contact First Horizon support team.
Explain your issue properly to First Horizon support team. After that follow the First Horizon team instruction.
They will help you to fix your First Horizon app related issue.
First Horizon App Notification Not Working
First Horizon app notification not working because you have not enabled the notification for First Horizon app.
For Android users, Go to settings >> Go to apps >> Tap on First Horizon app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on First Horizon app >> Toggle ON notifications.
Notification will be enabled for First Horizon app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix First Horizon app issue, check for stable internet connection, Close then Reopen app and update First Horizon app to latest version. This will fix your issue and the First Horizon App will work fine.
Alternately, If there is some bug or glitch in First Horizon App. So, in this case wait till the bug is resolved by First Horizon team.
After that also update the First Horizon app to latest version if available and First Horizon App will work fine.
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