The first direct mobile banking app is easy to use, allowing you to quickly check balances, make payments on the go. 24/7, 365 banking.
Are you facing issue in first direct app, first direct app not working for you? Or first direct app crashing or first direct app not loading or first direct login issue. Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why first direct app not working and how to fix it.
Why Is First Direct App Not Working?
If first direct app not working, It can happen due to several reasons, such as:
- There may be a glitch or a bug in the first direct app.
- Your device is not compatible with first direct app
- You are using VPN on Your Phone
- You have turned on the low data mode in your mobile
- You haven’t updated the app in a long while
- Your Wi-Fi or mobile data is not working properly
How To Fix “first Direct App Not Working”?
Fix 1: Wait For Sometime Until First Direct Fix The Bug
If first direct is not working then high chances that there are some bug or glitch in first direct App or first direct app server is down and first direct team already know and is working to resolve the issue.
In this case, you can’t do anything so just wait till bug is resolved by first direct team side or first direct server is up.
Fix 2: Try Alternating Between Wi-Fi And Mobile Data
Try alternating between Wi-Fi and mobile data to see if first direct app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 3: First Close First Direct App And Try To Open First Direct App Again
Sometime, closing and again opening the app resolve first direct app related issue.
Sp, To fix first direct app related issue, first close the app and then try to open again. It will fix your issue and first direct app will work fine.
If still first direct app not working then try out other fixes.
Fix 4: Log Out And Login Into First Direct App
To Fix first direct App issue, first logout from the app and then again login into the app. This Will fix the issue and first direct App will work fine.
If still first direct app not working then try out other fixes.
Fix 5: Clear First Direct App Cache
Most of time, when there is some issue with first direct app, clearing the app cache will resolve the issue.
So, To fix the first direct app issue, clear first direct app cache. To clear the first direct App cache,
For Android users, Go to settings >> Find first direct App and click on that >> Tap on clear cache. first direct App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find first direct App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall first direct app.
Check first direct app working or not after Clearing the cache.
Note: Available screens, settings or steps for clearing cache may vary by software version, and phone model.
Fix 6: Delete And Reinstall First Direct App
To Fix first direct app issue, first delete and then reinstall the first direct app. Sometime Uninstalling and Reinstalling the first direct app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check first direct app is working or not.
If still first direct app not working then try other fixes.
Fix 7: Update First Direct App To Latest Version
To Fix first direct app issue, update first direct app with latest version because Sometime old version not work perfectly.
If your first direct app version is outdated then it may not work properly.
Also updating the first direct app to latest version will fix all previous bug in the app which were known to first direct support team.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
Fix 8: Check Compatibility Of Your Phone With First Direct App
If first direct app not working in your phone, then first check compatibility of your phone with first direct app.
If your phone is not compatible with the first direct app then use another phone which is compatible with first direct app, first direct app will work fine and the issue will be resolved.
Fix 9: Disable VPN
If you are using VPN in your phone and its enabled when you login into first direct app then first direct App might not work.
So, To Fix first direct App issue, first disable the VPN in your phone and then check first direct app will work.
Fix 10: Restart Your Device
If above solution not working then sometimes, there is an issue with your device not first direct app. So, Close the first direct app and restart your device.
After Restarting the device, first direct App will work fine.
Fix 11: Contact First Direct Support Team
After performing the above fixes, if first direct app still not working then contact first direct support team.
Explain your issue properly to first direct support team. After that follow the first direct team instruction.
They will help you to fix your first direct app related issue.
Also Read: What Does Do Not Disturb Do?
Conclusion
To Fix first direct app issue, check for stable internet connection, clear cache and update first direct app to latest version. This will fix your issue and the first direct App will work fine.
Alternately, there are chances that there is some bug or glitch in first direct App. So, in this case wait till the bug is resolved by first direct team.
After that also update the first direct app to latest version if available and first direct App will work fine.
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