The Fidelity app offers general money management tools, news articles, and videos providing financial advice, as well as the ability for users to trade stocks, exchange-traded funds, mutual funds, and more.
Are you facing issue in Fidelity app, Fidelity app not working for you? Or Fidelity having black screen or Fidelity app crashing or Fidelity app not loading or Fidelity login issue or Fidelity app not opening or launching. Don’t worry you are not alone. Lot of other people also facing same issue.
In this article, we will explain why Fidelity app not working and how to fix it.
Why Is Fidelity App Not Working?
If Fidelity app not working, It can happen due to several reasons, such as:
- There may be a glitch or a bug in the Fidelity app or Fidelity server is down.
- You have turned on the low data mode in your mobile
- You haven’t updated the app in a long while
- You haven’t cleared the app cache
- Your Wi-Fi or mobile data is not working properly
How To Fix “Fidelity App Not Working”?
Fix 1: Wait For Sometime Until Fidelity Fix The Bug
If Fidelity is not working then high chances that there are some bug or glitch in Fidelity App or Fidelity app server is down and Fidelity team already know and is working to resolve the issue.
In this case, you can’t do anything so just wait till bug is resolved from Fidelity team side or Fidelity server is up.
Fix 2: Try Alternating Between Wi-Fi And Mobile Data
Try alternating between Wi-Fi and mobile data to see if Fidelity app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 3: Log Out And Login Into Fidelity App
To Fix Fidelity App issue, first logout from the app and then again login into the app. This Will fix the issue and Fidelity App will work fine.
If still Fidelity app not working then try out other fixes.
Fix 4: Clear Fidelity App Cache
Most of time, when there is some issue with Fidelity app, clearing the app cache will resolve the issue.
So, To fix the Fidelity app issue, clear Fidelity app cache. To clear the Fidelity App cache,
For Android users, Go to settings >> Find Fidelity App and click on that >> Tap on clear cache. Fidelity App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Fidelity App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Fidelity app.
Check Fidelity app working or not after Clearing the cache.
Note: Available screens, settings or steps for clearing cache may vary by software version, and phone model.
Fix 5: Delete And Reinstall Fidelity App
To Fix Fidelity app issue, first delete and then reinstall the Fidelity app. Sometime Uninstalling and Reinstalling the Fidelity app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Fidelity app is working or not.
If still Fidelity app not working then try other fixes.
Fix 6: Update Fidelity App To Latest Version
To Fix Fidelity app issue, update Fidelity app with latest version because Sometime old version not work perfectly.
If your Fidelity app version is outdated then it may not work properly.
Also updating the Fidelity app to latest version will fix all previous bug in the app which were known to Fidelity support team.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
Fix 7: Check Compatibility Of Your Phone With Fidelity App
If Fidelity app not working in your phone, then first check compatibility of your phone with Fidelity app.
If your phone is not compatible with the Fidelity app then use another phone which is compatible with Fidelity app, Fidelity app will work fine and the issue will be resolved.
Fix 8: Restart Your Device
If above solution not working then sometimes, there is an issue with your device not Fidelity app. So, Close the Fidelity app and restart your device.
After Restarting the device, Fidelity App will work fine.
To Fix Fidelity app issue, check for stable internet connection, delete and Reinstall the Fidelity app. This will fix your issue and the Fidelity App will work fine.
Alternately, there are chances that there is some bug or glitch in Fidelity App. So, in this case wait till the bug is resolved by Fidelity team.
After that also update the Fidelity app to latest version if available and Fidelity App will work fine.