Messenger is an instant messaging app which is developed by Meta Platforms.
Messenger app is used to send/ exchange messages, photo, video and calling like audio call and video call.
Are you facing issue in Messenger app, Messenger app not working for you?
Don’t worry you are not alone.
Lot of other people also facing same issue.
In this article, we will explain why Messenger app not working and how to fix it.
Why Facebook Messenger App Not Working?
If Facebook Messenger app not working then It can happen due to several reasons, such as:
- There is some technical issue in Messenger app or Facebook Messenger server is down.
- Your network connection is turned off
- You have turned on the low data mode in your mobile
- You haven’t updated the app in a long while
- You haven’t cleared the app cache
- Your Wi-Fi or mobile data is not working properly
How To Fix “Messenger App Not Working”?
Fix 1: Wait For Sometime Till Technical Issue Is Resolved
If Messenger app not working then high chances that there are some technical issue in Messenger App and Messenger App team already know and working to resolve the issue.
In this case, you can’t do anything so just wait till issue is resolved from Messenger team side.
Fix 2: Check Your Internet Connection
Make sure you have good internet speed or stable internet connection.
If your mobile data speed to wifi network is slow then you may experience issue in Messenger App.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you using wifi.
Fix 3: Clear Messenger App Cache
Most of time , when there is some issue with app, clearing the app cache resolve the issue.
So, To fix Messenger app issue, clear Messenger app cache.
To clear the Messenger App cache,
For android users, Go to settings >> Find Messenger App >> Tap on clear cache.
Messenger App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Tap on iPhone Storage >> Find Messenger App and click on that >> tap on Offload App button >> again reinstall Messenger app.
Check Messenger app working or not after Clearing the cache.
Fix 4: Uninstall And Reinstall Messenger App
To Fix Messenger app issue, first uninstall and then reinstall the Messenger app.
Sometime Uninstalling and Reinstalling the Messenger app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Messenger app is working or not.
If still Messenger app not working then try other fixes.
Fix 5: Update Messenger App To Latest Version
To Fix Messenger app issue, update Messenger app with latest version because Sometime old version not work perfectly.
If your Messenger app version is outdated then it may not work properly.
Also updating the Messenger app to latest version will fix all previous bug in the app which were known to Messenger support team.
You can also enable auto update of the app if you want, that will keep your app updated always with latest version and bug free.
Fix 6: Install The Old Version Of Messenger App
To Fix the Messenger app not working then you can install the old version of Messenger app.
Sometime there might be some bug in the latest version.
So, for temporary install old version till next version came after fixing the bug.
But this temporary fix only work for android users not iPhone users.
You can download old Messenger app version from here:
Fix 7: Check Compatibility Of Your Phone With Messenger App
If Messenger app not working in your phone, then first check compatibility of your phone with Messenger app.
If your phone is not compatible with Messenger app then use another phone, Messenger app will work and the issue will be resolved.
Fix 8: Restart Your Phone
If above solution not working then Sometime, there is an issue with your phone not Messenger app.
So, Close the Messenger app and restart your phone.
After Restarting the phone, check Messenger App will work fine.
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To Fix “Messenger app not working”, uninstall and install the Messenger app or update to latest version if available.
Alternately, there are chances that there are some technical issues in Messenger App.
So, in this case wait till the those technical issues resolved from Messenger App team.